Technical Director (remote, UK based)

AI overview

Lead the development of a technical team and training program in the UK, while driving product introductions and enhancing customer engagement in security solutions.
Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists.  We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.  The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems' production includes three factories, two of which are located in Ukraine and one in Turkey. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Ajax Systems is a Ukrainian success story, a place of incredible strength and energy. Responsibilities:
  • Developing and growing a team of Technical Managers in the UK.
  • Implementing a comprehensive Ajax Systems training program for the UK market
  • Play a key role in providing product feedback/requests
  • Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
  • Visit key customers as needed, promote and introduce product solutions according to customer thesis, in close collaboration with Ajax’s BDM’s.
  • Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
  • Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
  • Analyze customer needs in collaboration with sales departments
  • Create vision, provide direction from own perspective
  • Develop training materials/content for the Technical Sales Training Team
  • Requirements:
  • 5+ years of experience leading technical teams, ideally in a customer-facing or partner ecosystem environment
  • Industry background in alarm systems, video surveillance, security, telecommunications, or closely related fields
  • Strong working knowledge of CCTV systems, access control technologies and fire alarm systems
  • Proven hands-on experience in designing and installing video surveillance, fire alarm, or other security systems
  • Experience delivering offline and online technical training to technical audiences
  • Excellent presentation, communication, and interpersonal skills
  • Flexible and willing to travel for business trips, trade shows, and other professional events
  • Self-motivated and independent, with an outgoing personality and a proactive approach to work
  • Ajax Systems is a leading European security company offering award-winning wireless alarm systems for home security and automation.

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