Technical Delivery Manager

AI overview

Lead cross-functional Agile teams in a dynamic environment, driving impactful change and ensuring high-quality deliverables in the Financial Services sector.

At Target Group, we're not just about deadlines and deliverables; we're about making a real impact in the Financial Services and Technology sectors. We thrive on innovation and the ability to adapt, and we're looking for a Technical Delivery Manager who has experience in successfully delivering change initiatives of varying complexities using agile and hybrid methodologies.

As an experienced Project Manager, you will work with cross‑functional squads, engineering teams, product owners, and client stakeholders to deliver high‑quality solutions that meet customer outcomes.

Your focus will be on enabling iterative, value‑driven delivery, ensuring that our solutions are scalable, technically robust, and aligned to Target’s architecture and operational standards.

 The majority of this role will be working from home, however, there will be an expectation to attend the Cardiff office as and when required (usually a minimum of once a month)

More Specifically, your day-to-day responsibilities will include:

    • Lead cross‑functional Agile teams, promoting a collaborative delivery culture and high levels of ownership, motivation, and transparency.
    • Facilitate Agile ceremonies (stand‑ups, sprint reviews, retrospectives, planning sessions) and ensure they add value.
    • Build strong relationships with client stakeholders, engineering leads, and product owners to ensure shared understanding of outcomes.
    • Demonstrate a clear understanding of client ecosystems, data flows, and operational impacts of change.
    • Communicate effectively in both business and technical language, tailoring content appropriately for different audiences.
    • Manage expectations transparently, ensuring client confidence throughout delivery cycles. Provide transparent reporting on progress, risks, issues to stakeholders and steering groups.
    • Define measurable success criteria and ensure quality through rigorous acceptance processes, testing oversight, and demo-based validation.
    • Collaborate with internal teams to ensure solutions are technically feasible, correctly estimated, and aligned to requirements.
    • Own project financials, ensuring delivery within agreed budgets, burn rates, and benefit profiles.
    • Work with Finance Partners and PMO to ensure accurate reporting, financial tracking, and forecasting.
    • Identify commercial opportunities, contribute to bids, and ensure accurate project scoping for new client work.
    • Ensure projects adhere to Target’s Delivery & Quality Frameworks while promoting iterative, lean, and automation‑first principles.
    • Lead technical and operational readiness activities, including data migration planning, testing strategy development, and cutover coordination.
    • Drive post‑implementation reviews, embedding lessons learned, improving delivery across the organisation.
    • Champion continuous improvement and Agile maturity across teams.

You’ll be supported by an experienced team within the Project Delivery department, giving you the opportunity to learn and grow in a collaborative environment.

This is a rewarding opportunity for someone looking for a new challenge, with access to meaningful development and a strong foundation of versatile skills.

Requirements

What we're Looking For!

You're someone who:

  • Has demonstratable experience planning and managing Agile or hybrid projects involving technology, data, and operational change.
  • Understands end‑to‑end delivery flows, including discovery, design, development, testing, migration, release, and stabilisation.
  • Is able to create and manage product roadmaps, delivery backlogs, Kanban boards, and technical RAID logs.
  • Tailors communication for engineers, business leaders, and client executives.
  • Handles conflict constructively, enabling alignment and protecting client relationships.
  • Confidently facilitates workshops, technical discussions, and Agile ceremonies with confidence.
  • Uses modern planning tools effectively (MS Project, Jira, Kanban).
  • Has experience managing system implementations, platform upgrades, SaaS/on‑prem migrations, or API/integration‑driven change.
  • Understands software delivery lifecycles, testing approaches, and DevOps‑aligned practices.
  • Ideally has knowledge of Financial Services, regulatory landscapes, and Target’s core markets such as Lending, Mortgages, Public Sector, or Investments.
  • Keeps up‑to‑date on trends in Agile, DevOps, digital transformation, programme delivery and regulatory change.

Benefits

Core Benefits:

  • From £55,000 per anum, depending on experience
  • 30 days holiday PLUS bank holidays (That's right! 30 days from Day 1)
  • Defined Pension Contribution Scheme (Employer matched up to 6%)
  • Employee Discount Scheme, access to discounts and offers across 100s of leading retailers.  
  • Company Paid Private Medical Insurance (benefit in kind)
  • Group Life Assurance
  • Group Income Protection
  • Annual Pay Review
  • Discretionary Annual Bonus Scheme
  • Help@Hand – Confidential access to health and wellbeing support to include Employee Assistance Program
  • Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
  • Recognition Scheme
  • Free Mortgage Advice and Support

My Flex, our flexible benefits scheme gives colleagues access to additional benefits to supplement their core package. My Flex can save colleagues money by taking advantage of our corporate rates and also help spread the cost, through our monthly payroll deductions.

  • Salary Sacrifice Pension Scheme
  • Technology Buying Scheme (Salary Sacrifice)
  • Critical Illness Cover
  • Dental Insurance
  • Gym Flex - discounted annual gym/health club memberships
  • Taste Cards / Gourmet Cards
  • RAC Breakdown Cover
  • Charitable Payroll Giving
  • Cycle to work Scheme (Salary Sacrifice)
  • Health Cash Plan

We’re committed to creating a Diverse & Inclusive culture through the execution of our D&I strategy, community relationships, our people & leaders.

Grow your future with us!

Perks & Benefits Extracted with AI

  • Health Insurance: Company Paid Private Medical Insurance (benefit in kind)
  • Other Benefit: Recognition Scheme
  • Paid Time Off: 30 days holiday PLUS bank holidays (That's right! 30 days from Day 1)

Experts in your industryWe have worked with leading Financial Services brands for over 38 years.Our aim is to help our clients become more effective through leveraging our best in class business process outsourcing and operational transformation. We create value through partnering with our clients to transform their customer journey and operations.Working at TargetWe offer a comprehensive, flexible and market-competitive benefits package. Our flexible benefits package allows you to choose the benefits that best suit your lifestyle.

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Salary
£55,000 per year
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