Technical Customer Service Internship (6months-1year)

Petaling Jaya , Malaysia
full-time

AI overview

Gain hands-on experience in tire performance monitoring and customer support while working closely with technical managers in a leading tire manufacturer.

We are looking for a motivated and detail-oriented intern to join our Technical Customer Service team. This internship offers hands-on exposure to tire performance monitoring, customer support, and field service activities in the Off-The-Road (OTR) tire industry.
Key responsibilities include:

  • Supporting customer tire inspections and complaint investigations

  • Assisting in technical reporting and root cause analysis

  • Monitoring tire performance data from digital tools (e.g. TPMS, analytics software)

  • Providing field and back-office support to Technical and Sales Managers

  • Participating in training programs, customer visits, and service audits

This role is ideal for someone with strong analytical thinking and an interest in field-based engineering and technical customer support.

  • Currently pursuing a degree in engineering related fields.

  • Excellent communication and report-writing skills in English

  • Interest in off-highway vehicle systems or heavy equipment

  • Proficiency in Microsoft Excel, PowerPoint, and basic data interpretation

  • Self-motivated, detail-oriented, and able to work both independently and in a team

  • Monthly internship allowance provided

  • Opportunity to gain first-hand industry knowledge in one of the world’s leading tire manufacturers

  • Mentorship and guidance from experienced technical managers

  • Exposure to fieldwork, digital solutions, and customer-facing responsibilities

  • Friendly and professional working environment with global exposure

Ready to drive with Continental? Take the first step and fill in the online application.

Perks & Benefits Extracted with AI

  • Global working environment: Friendly and professional working environment with global exposure

Continental desarrolla tecnologías y servicios vanguardistas para la movilidad sostenible e interconectada de personas y bienes. Fundada en 1871, la empresa de tecnología ofrece soluciones seguras, eficientes, inteligentes y asequibles para vehículos, máquinas, tráfico y transporte. En 2021, Continental generó ventas por 33 800 millones de euros y actualmente emplea a más de 190 000 personas en 58 países y mercados. El 8 de octubre de 2021, la empresa celebró su 150 aniversario.El sector del grupo Automotive incluye tecnologías para sistemas de seguridad pasiva, frenos, chasis, movimiento y control de movimiento. La cartera también cuenta con soluciones innovadoras para la conducción asistida y automatizada, tecnologías de visualización y operación, soluciones de audio y cámara para el interior del vehículo, así como con tecnología inteligente de información y comunicación para los servicios de movilidad de operadores de flotas y fabricantes de vehículos comerciales. La gama de productos y servicios se completa con actividades integrales relacionadas con tecnologías de conectividad, electrónica de vehículos y computadoras de alto rendimiento.

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