YOUR ROLE:
The Technical Content Writer takes care of the creation and publishing of various tech-related content pieces that help educate and engage existing or potential clients, and increase SiteGround’s product and brand awareness. If you do not have a technical background, but are skilled in explaining technical problems and concepts in simple, easy-to-understand language for non-technical audiences, and are versed in writing in a clear and thorough way that anyone can understand, this role is for you!
YOUR RESPONSIBILITIES:
Obtain a deep understanding of SiteGround's and our competitor companies' products and services to translate complex product information into simple, polished, and engaging educational content;
Develop and maintain comprehensive Knowledge Base, Tutorial and Academy content for multiple products that meets organizational standards;
Work together with our Content and SEO team to evaluate current content and develop innovative approaches for improvement;
Break down complex technical problems into steps and directions that set our users up for success;
Research, outline, write, and edit new and existing content, working closely with various departments to understand user needs and requirements;
OUR EXPECTATIONS:
Еxcellent, near native command of English;
Minimum 3 years of experience planning and writing technical educational content for multiple audiences;
Proven ability to quickly learn and understand complex topics;
Excellent written and verbal communication skills, with a keen eye for detail;
Thorough research and understanding of every topic before you tackle it;
Good understanding of SEO principles and digital writing specifics;
Adaptability to a fast-paced environment.
GREAT ADVANTAGE WILL BE:
Experience in a product software company, including client-facing and applied AI products;
Prior experience working within WordPress.
WHAT WE OFFER:
Working on in-house built products, using the latest technologies;
Competitive salary with achievement bonus;
Premium health insurance;
Reduced working hours every Friday;
Sponsorship for worldwide conferences of your choice with full company coverage of business expenses;
Free office restaurant with our own chef team;
Free access to our in-office gym with professional instructors;
Free HIIT, Prama, Yoga, Pilates, and table tennis classes in our HQ office;
Free Multisport or CoolFit card;
Additional days off for long service and volunteering;
Anniversary and company gifts;
Knowledge-sharing at multiple meetups and mini conferences in our offices.
If this sounds like something you’d be interested in, we'd love to hear from you!
All applications will be processed in confidentiality.
Please note:
Only resumes and a short cover letter submitted in English will be considered for this position.
Please also include a portfolio with links to relevant work or published materials.
Only shortlisted candidates will be contacted for further steps.
