Technical Consultant

• Provide technical direction and requirements for IEHP engagement and data delivery.
• Analyze data quality and completeness and provide clear findings tied to IEHP providers, data types and/or trends that require attention.
• Coordinate outreach to IEHP providers to address data integration and data quality issues.
• Provide metrics showing which IEHP providers submit CCDA and/or HL7 data to MX, highlighting any data quality issues or reductions/stoppages to achieve continuous/ongoing data sharing with no gaps in service.
• Identify opportunities to improve IEHPs use of MX’s current products and services, and recommend enhancements aligned with IEHP’s priorities.

 

Generate, deliver and communicate these specific deliverables to IEHP:

 

• Monthly Technical Dashboard: A summary of data exchange metrics, data quality observations, provider outreach activity, and key technical issues and resolutions.
• Monthly Request Intake and Status Report: Documentation of incoming Participant requests, associated scoping, prioritization and current status.
• Quarterly Value and Improvement Summary: A high-level report outlining completed activities, identified areas for improvement, and recommendations.

• Bachelor’s degree in a technical field, or equivalent practical experience.
• 3-5 years of experience in a Senior Technical Analyst, Senior Technical Support, or Senior Application Support role, including exposure to project coordination and/or project management related to health and health plan data integration.
• Demonstrable experience working as a customer facing SME for a complex technical product or platform, including system configuration and reporting for Health Plans or equivalent in the health IT industry
• Strong proficiency in analyzing and troubleshooting system data flows.
• Exceptional written and verbal communication skills, with the proven ability to articulate technical concepts clearly to both technical and non-technical audiences.
• Experience interacting with customer clinical, quality and IT teams, vendors, project managers, end users, and leadership across business, technical, and clinical functions
• Ability to build and maintain respectful, productive internal and external relationships, that are professional, encourage collaboration, ensure accountability and allow the achievement of mutual objectives and strategies
• Very strong knowledge of the healthcare industry, specifically data standards such as CCDA, HL7, FHIR, and Health Plan integrations or similar integration protocols.
• Understanding of Health Information Exchange (HIE) concepts as they pertain to both medical and social data.

All candidates must pass a background check and drug screen.

Manifest MedEx is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

To learn more about Manifest MedEx, please visit our website, www.manifestmedex.org

The base salary range for this full-time position is $120,000 - $150,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.