Your mission
As a
Technical Account Specialist, you’re the technical backbone for our customer-facing teams. You join Sales and Account Management in customer meetings, translate requirements into clear solution paths, and make sure great conversations turn into clean execution. In short: you bring clarity to technical questions, structure to requests, and momentum to our revenue funnel.
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Technical partner in customer meetings: You support Sales and Account Management on calls and handle technical questions confidently, from integrations and security to concrete setup details.
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Solution prep & use-case mapping: You prepare key meetings, sketch technical workflows for use cases and integrations, and ensure everyone leaves the call aligned on the next steps.
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Request triage & prioritization: You collect technical requests coming from the funnel, prioritize them based on impact and effort, and coordinate follow-ups with the relevant internal teams.
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Revenue operations & automations: You help strengthen our revenue funnel by introducing automations and integrations (e.g., CRM workflows, tooling, AI-enabled processes) hands-on, pragmatic, and data-driven.
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Documentation & enablement: You support the creation and upkeep of documentation for new products, features, and add-ons and equip customer-facing teams with the right assets and answers.
Your profile
- You have experience at the intersection of customers, technology, and business, e.g., (pre-)sales, technical support/success, implementation, solutions, or revenue operations.
- You can explain technical topics clearly to both technical and non-technical stakeholders and feel comfortable in customer-facing calls.
- You work in a structured way, set strong priorities, and stay on top of multiple parallel requests.
- You’re tool- and automation-savvy (CRM, workflows, integrations) and excited about using AI in a meaningful, practical way.
- Excellent English and German skills; additional languages are a bonus.
Why us?
- A collaborative, agile culture with a world-class product
- Ownership and the chance to shape the future of online scheduling
- Flexible work: Office or Hybrid
- State-of-the-art equipment: your standard setup includes the latest Apple devices; we make sure you have all the hardware you need to work efficiently
- A highly attractive compensation package incl. JobRad, private health insurance, €35/month tax-free benefit or Wellpass subsidy, and a 100% employer contribution to your company pension plan up to €100/month
