Technical Account Manager

Location: London - hybrid

We Are:

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

As a Technical Account Manager (TAM), you will draw on your consultative-problem solving skills and technical understanding to help customers successfully integrate with RTB House, and ensure that the client’s performance marketing goal is met.

You will lead the successful integration of RTB House and the client’s e-commerce websites and/or mobile applications, along with daily campaign optimization to ensure the client’s goal is achieved.

Our fantastic team & collaborative environment are looking forward to welcoming you.

You will have a structured onboarding, a supporting team member assigned to guide you during your learning phase, and a transparent career path.

You Will:

• Manage all technical issues related to campaign launching and execution;
• Supervise the creation of advertising materials (dynamic ad banners);
• Adjust campaign parameters and test how your changes influence performance results;
• Work closely with our account managers to deliver high standards of customer service;
• Propose solutions for tools and processes;
• Anticipate market shifts and technical challenges before they impact performance, delivering preemptive solutions rather than reactive fixes;
• Serve as the primary technical point of contact, effectively translating complex technical concepts into clear, value-driven insights for non-technical stakeholders.

Desired Experience: 

• About 2+ years of experience in online technology, e-commerce and/or digital advertising;
• Fluent English (C1/C2 level),
• Basic knowledge of HTML and JavaScript;
• Experience with debugging tools (e.g. Google Chrome DevTools), Google Tag Manager; 
• Experience in using Google Analytics 4, MMP knowledge will be an advantage;
• Experience participating in client meetings; 
• Strong analytical skills;
• Good time management skills and attention to detail;
• Ability to solve problems efficiently;
• High level of motivation and willingness to learn.

We Offer:

• A unique opportunity to join a creative, dynamic company in online advertising! 
• Private Health Insurance
• Pension Contribution
• Gym Allowance
• 25 days annual holiday allowance
• Generous external training budget
• Work equipment of choice
• Attractive parental leave
• “Work from anywhere” allowance policy in addition to a hybrid working model
• A proven history of customer satisfaction with our AI-powered retargeting technology (check out our client success stories at https://www.rtbhouse.com/success-stories/)

Apply now!

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

Information for Applicants: UK