Technical Account Manager

AI overview

Conduct technical operations and support for top clients, manage campaign issues, and collaborate with account managers to ensure high customer service standards.

 

Location: Poland - remote

We Are

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

You Will:

  • Conduct the technical operations for our top clients in the Spanish market;
  • Technical support for new and existing clients and email regarding all technical aspects of the campaigns;
  • Management of all technical issues with regard to campaign launching and running process;
  • Technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform;
  • Work closely with our account managers to deliver high standards of customer service;
  • Monitor and analyse the effectiveness of campaigns;
  • Propose optimization solutions for online programs;
  • Cooperate with our technical support team from Headquarter.

Desired Experience

  • About 2+ years of experience in online technology, e-commerce and/or digital advertising;
  • Fluent English (C1 level), knowledge of Polish and/or Spanish advantageous;
  • Medium knowledge of HTML and JavaScript;
  • Experience with debugging tools (e.g. firebug, web browser consoles), Google Tag Manager; 
  • Experience in using Google Analytics 4, MMP knowledge will be an advantage;
  • Strong analytical skills;
  • Good time management skills and attention to detail;
  • Ability to solve problems efficiently;
  • High level of motivation and willingness to learn.

 

We Offer

  • A unique opportunity to join a creative, dynamic company in online advertising! 
  • Competitive salary plus bonus scheme and personal development budgets;
  • Remote working model ensuring a real work-life balance;
  • An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;
  • Numerous opportunities to build your own path of self-development;
  • Stable, long-term cooperation based on a B2B contract or contract of mandate.
  • Unique learning opportunities from commercial and HQ business support teams;
  • Team building events and trips away! Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising!
  • A proven history of customer satisfaction with our AI-powered retargeting technology (check out our client success stories at https://www.rtbhouse.com/success-stories/)

 

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

 

 

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel. Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the globe. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions. After successfully deploying Deep Learning into 100 percent of its algorithms in 2018, RTB House has continued its research in the field of AI. The AI Marketing Lab and Creative Lab were set up as new divisions of the company focused on inventing and advancing MarTech products. The company’s AI-based product offering includes retargeting solutions and branding campaigns with ultra-effective Video Ads.

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