Technical Account Manager

In this role you will: 

• Build and manage close relationships with allocated B2B clients and internal stakeholders;
• Develop solutions and influence the strategic direction of clients
• Plan and lead processes between clients/internal stakeholders and in-house developers to meet, organize and simplify requirements;
  closely with internal teams to make sure all deadlines and client criteria are met;
• Working hours: 9:00-18:00. Please note that the position serves the EMEA market and therefore follows the EMEA working hours.

• Fluent English (C1 level)
• Advanced proficiency in Microsoft Excel, including complex formulas (e.g., XLOOKUP/VLOOKUP), PivotTables, data validation, conditional formatting, etc.
• Experience in managing customer relationships and software release
• Experience in Project/Account management
• Flexibility and ability to work with minimum supervision
• Strong interpersonal skills
• Clear, concise written and verbal communication
• Ability to explain complex ideas to non-technical people
• Active listening, not just waiting to talk
• Remaining composed during conflict or dissatisfaction

Good to have

• API integration knowledge
• Product delivery management experience
• Good understanding of development lifecycle
• Previous experience in the iGaming industry would be considered an advantage

What we offer:

• Environment tailored to allow you to realize your full potential;
• Awesome mix between all benefits of a large company and all advantages of creative startup culture;
• Tailor-made career program and many opportunities to grow and prove yourself;
• Company-funded training;
• Social benefits - Multisport card, additional medical insurance;
• Modern office in the city center with an amazing view.