Technical Account Manager (B2B)

On behalf of our client, a leading technology company, providing cutting-edge solutions to businesses on a B2B basis, we are seeking a dynamic Technical Account Manager with a proven track record in B2B sales and deep understanding of the software industry.

Your day-to-day 

  • Client Relationship Management: Build, nurture, and maintain strong relationships with key clients, ensuring their ongoing satisfaction and loyalty
  • B2B Sales: Drive the sales process from initial contact to closing deals, identifying growth opportunities within existing accounts, and expanding product adoption
  • Customer Success: Act as the main point of contact for your portfolio of clients, ensuring they get maximum value from our software solutions and achieve their business objectives
  • Strategic Account Planning: Develop and execute strategic plans to help clients achieve their business goals and grow their usage of the company's products
  • Revenue Growth: Meet or exceed sales targets by managing the full sales cycle, identifying upselling and cross-selling opportunities, and negotiating contracts
  • Collaboration: Work closely with internal teams (Sales, Product, Customer Success, and Marketing) to provide customer feedback, support new feature development, and ensure clients’ needs are met
  • Reporting: Monitor account performance, create regular reports on sales progress, and forecast revenue

Requirements

  • Proven experience in account management, preferably in B2B software sales or SaaS environments
  • Strong understanding of the software/tech industry, particularly in selling to enterprise-level clients or mid-market businesses
  • Proven track record of achieving or exceeding sales targets in a B2B environment, with experience in managing the full sales cycle from prospecting to closing
  • Exceptional verbal and written communication skills, with the ability to present complex software solutions clearly and effectively to clients
  • Experience building and maintaining long-term relationships with clients, with a focus on customer satisfaction and account growth
  • Strong problem-solving skills, with the ability to think strategically and provide tailored solutions to meet client needs
  • Familiarity with CRM software (e.g., Salesforce, HubSpot) and comfortable using technology to manage accounts and track performance
  • Degree in Information Technology, Computer Science or equivalent will be highly appreciated

Benefits

  • Competitive salary with uncapped commission and performance-based bonuses (bonus 3,5 extra gross salaries + in the first year)
  • A dynamic, growth-oriented work environment with opportunities for career development
  • Flexible working model (hybrid)
  • Travel opportunities & paid expenses
  • Private health insurance
  • Perks like: sailing lessons, paid seminars, training budget

iTechScope is an international leading tech recruitment agency with presence in Athens, Lisbon, London & New York. We are championing customized services to candidates and tailored technical solutions to businesses of all sizes, ranging from innovative startups to prestigious multinational companies. Our international presence reinforces our capability to respond to the increasing demand of our global clients. We cover the sectors of IT, Digital Marketing and Engineering, from junior to senior and executive profiles. We love seeking out ambitious, highly-qualified candidates and stick by their side during the entire process of finding the ideal position for them.

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