Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.
About the Role:
As a Technical Account Manager, you’ll be the trusted advisor for a portfolio of Altium’s Enterprise customers, ensuring their success with our solutions. You’ll build deep relationships, resolve technical challenges, and guide customers in optimizing Altium’s tools for their unique workflows. By collaborating with R&D, Support, and Sales, you’ll drive adoption, uncover growth opportunities, and advocate for customer needs—directly impacting their satisfaction and Altium’s revenue. This role combines technical expertise with strategic account management, perfect for someone passionate about solving complex problems and fostering long-term customer success.
Be the primary technical contact for Enterprise customers, ensuring their success with Altium solutions
Build trusted relationships and guide customers on implementation, integration, and optimization
Troubleshoot technical issues, escalate to R&D when needed, and drive resolutions
Identify growth opportunities and lead strategic business reviews
Collaborate with Sales, Support, and R&D to align customer needs with product development
Advocate for customers internally and provide actionable feedback
Monitor customer health and mitigate risks to drive retention
Bachelor's/Master's in Electrical/Mechanical Engineering or equivalent experience
3+ years in technical account management, customer success, or ECAD/EDA client-facing roles
Hands-on Altium product experience preferred
Strong problem-solving and project management skills
Excellent communicator who can simplify technical concepts
The salary range for this role is $109,000 to $130,000. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location.
United States Benefits
Our global hybrid model allows employees to work remotely two days per week. Our designated In-Office Days are Tuesday, Wednesday, and Thursday. This is when we come together in-person as a team to collaborate, learn from one another, and accelerate innovation. Some exceptions apply.
💡 Learn more about why a career at Altium is an opportunity like no other: https://www.youtube.com/watch?v=cAYCOLpPLPE
✈️ Altium Benefits: https://careers.altium.com/#s-benefits
👏 Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.
Altium develops advanced PCB design software and tools that facilitate a unified design experience for electronics engineers, enhancing collaboration across various teams throughout the entire product development process from concept to manufacturing.
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