Technical Abuse Investigator

About the Team

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires real world deployment and iteratively updating based on what we learn.

The Intelligence and Investigations team supports this by identifying and investigating misuses of our products – especially new types of abuse. This enables our partner teams to develop data-backed product policies and build scaled safety mitigations. Precisely understanding abuse allows us to safely enable users to build useful things with our products.

About the Role

As a technical abuse investigator on the Intelligence and Investigations team, you will be responsible for detecting malicious uses of our platform and disrupting actors that abuse our policies. This will require expert understanding of our products and data and experience investigating threat actors. You will also respond to time sensitive escalations, especially those that are not caught by our existing tools and safeguards.

This role is based in our San Francisco office and includes participation in an on-call rotation that will involve resolving urgent escalations outside of normal work hours. Some investigations may involve sensitive content, including sexual, violent, or otherwise-disturbing material.

In this role, you will:

• Investigate activity and disrupt abusive operations in partnership with our policy, legal, integrity, global affairs and security teams, including by conducting cross-internet research

• Develop abuse signals and tracking strategies to proactively detect bad actors on our platform

• Communicate investigation findings from your work with stakeholders internally and, at times, externally

• Develop a categorical understanding of our products and data, and work with engineering teams to improve our data and tooling

You might thrive in this role if you:

• Have deep expertise in at least one of the following domains: extremism/terrorism; scams and fraud abuse; national security

• Have strong familiarity with technical investigations, especially using SQL and Python, in a government/military and/or tech company

• Speak another language (ideally Chinese, Arabic, Farsi, Hindi), in addition to English

• Have at least 5+ years of experience tracking threat actors in abuse domains

• Have at least 2 years of experience developing innovative detection solutions and conducting open-ended research to solve real-world problems

• Experience in presenting analytic work in public or policy settings

• Have experience scaling and automating processes, especially with language models

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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