lastminute.com
lastminute.com

Team Leader - Telesales

TLDR

Lead a sales-oriented team to drive performance and coaching while implementing strategies for user engagement and tracking sales metrics in a dynamic holiday travel environment.

Responsibilities:

  • Team Leadership: Lead a sales-oriented team. Drive motivation, performance, and coaching for daily, weekly, and monthly sales targets.
  • Sales Execution: Oversee pitch quality, objection handling, conversion strategies, and upselling/cross-selling of products.
  • User Engagement: Strategise outreach efforts to maximise touchpoints and conversions from our subscribed user base. Design scripts and selling frameworks with the team.
  • Data and Metrics: Track sales metrics and team productivity. Share daily reports and insights with leadership.
  • Performance Reviews: Conduct weekly reviews with the team and assist with individual and team improvements

    Requirements:
  • Graduate in any field
  • Excellent Communication Skills - Verbal & Written
  • 2+ years of Sales team handling experience.
  • Strong experience leading sales/target-driven teams.
  • Excellent in pitching, objection handling, and user communication.
  • Proficient in Excel and reporting tools; data-first mindset.
  • High ownership, ability to operate under pressure, and hunger to deliver results.
  • Ability to coordinate on calls and host presentations.
  • Hospitality experience is a plus
  • This is an 'In Office' role. (Contract will be created as "In Office")
  • 24/7 rotation Shifts, 6 days work week (Mon - Sun)

lastminute.com is the European leader in travel technology, specializing in dynamic holiday packages that simplify and personalize the travel experience. By leveraging our robust technology and a diverse portfolio of brands, we empower travelers with flexible, real-time options and exclusive deals, ensuring they can make the most of their spontaneous adventures.

Founded
Founded 1998
Employees
500+ employees
Industry
Consumer Services
View company profile
Report this job
Apply for this job