Team Leader - Telesales

TLDR

Lead and motivate a sales-oriented team to achieve performance targets while strategizing user engagement efforts and monitoring sales metrics.

Responsibilities:

  • Team Leadership: Lead a sales-oriented team. Drive motivation, performance, and coaching for daily, weekly, and monthly sales targets.
  • Sales Execution: Oversee pitch quality, objection handling, conversion strategies, and upselling/cross-selling of products.
  • User Engagement: Strategise outreach efforts to maximise touchpoints and conversions from our subscribed user base. Design scripts and selling frameworks with the team.
  • Data and Metrics: Track sales metrics and team productivity. Share daily reports and insights with leadership.
  • Performance Reviews: Conduct weekly reviews with the team and assist with individual and team improvements

    Requirements:
  • Graduate in any field
  • Excellent Communication Skills - Verbal & Written
  • 2+ years of Sales team handling experience.
  • Strong experience leading sales/target-driven teams.
  • Excellent in pitching, objection handling, and user communication.
  • Proficient in Excel and reporting tools; data-first mindset.
  • High ownership, ability to operate under pressure, and hunger to deliver results.
  • Ability to coordinate on calls and host presentations.
  • Hospitality experience is a plus
  • This is an 'In Office' role. (Contract will be created as "In Office")
  • 24/7 rotation Shifts, 6 days work week (Mon - Sun)

lastminute.com is the European leader in travel technology, specializing in dynamic holiday packages that simplify and personalize the travel experience. By leveraging our robust technology and a diverse portfolio of brands, we empower travelers with flexible, real-time options and exclusive deals, ensuring they can make the most of their spontaneous adventures.

View all jobs
Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Team Leader Q&A's
Report this job
Apply for this job