Team Leader, Technical Account Management DACH

Location: Poland

We Are:

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

Our team in DACH consists of over 40 people and is an integral part of our company’s global presence. We combine local expertise with our broader company vision. We embrace a "remote-first" approach, allowing our team members the flexibility to work remotely.

The technical account management department in DACH is crucial in driving our company's success, collaborating with sales and account managers to seamlessly integrate clients' e-commerce websites and mobile apps while optimizing campaigns to meet their marketing goals.

Why RTB House?
If you are looking for a place where you use your technical, analytical and problem-solving skills to drive client success, then RTB House might be the right fit for you.

You Will:

• Lead, coach, and inspire a team of Technical Account Managers across the DACH region;
• Build a high-performance culture focused on accountability, learning, and client excellence;
• Conduct regular performance reviews, feedback cycles, and development planning;
• Oversee campaign delivery quality, technical setup standards, and optimization processes;
• Drive improvements in workflows, tooling, documentation, and internal knowledge sharing;
• Partner closely with Manager of Technical Account Management, Sales, and Account Management to align technical strategy with business goals;
• Act as the escalation point for complex technical or client-related issues
• Launch and optimize advertising campaigns with Real-Time Bidding technology.

Desired Experience:

• Experience in a role overseeing critical technical projects;
• Ability to build trust with clients, internal teams, and leadership;
• Proactive approach to problem solving and operational excellence;
• Exceptional communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders;
• Deep understanding of digital marketing technologies, campaign optimization, and technical integration;
• Working knowledge in HTML, JavaScript, CSS, and on how to navigate CSV/TCV and XML files;
• Understanding of URL anatomy (parameters, values and parametrization rules) is a plus, paired with Basic Regular Expressions knowledge;
• Working knowledge in Google Tag Manager, Google Analytics and MMP Dashboards.

We Offer:

• Collaboration with an award-winning organization that shapes the future of online marketing globally and is, on top, one of the fastest-growing tech companies in Europe, Deloitte - Fast 50 CE and Financial Times 1000: Europe’s Fastest-Growing Companies;
• The possibility to drive impactful projects focused on existing business in close cooperation with market leadership;
• Providing services in a truly international environment with the best people in one of the fastest-growing segments of online advertising with a proven history of customer satisfaction with our AI-powered retargeting technology (check out our client success stories at https://www.rtbhouse.com/success-stories/);
• Stable, long-term cooperation based on a B2B contract or contract of mandate.

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.