Team Leader Order Coordination - Sales

Based in our Munich headquarters, our Order Coordination Teams play a crucial role in supporting our sales operations and support teams worldwide.

We are on the lookout for a proactive, resilient, and energetic individual to lead our team supporting the sales operations.

As a Team Leader for Order Coordination, you will:

• Lead and inspire a team of 10 order coordinators
• Facilitate daily task interactions and provide training, serving as the point of escalation for team members
• Generate and present periodic management reports
• Efficiently manage workload to ensure daily task completion
• Implement and monitor continuous improvement initiatives
• Ensure on-time delivery of our products at customer sites
• Monitor product availability and capacity planning, processing deliveries, and maintaining up-to-date order documentation
• Collaborate closely with various departments including sales operations, production, warehouse, and export for effective order handling
• Engage in daily correspondence with international colleagues, fostering seamless order handling
• Participate in Brainlab's Leadership program to enhance your leadership skills

To thrive in this role, you should possess:

• A background in business administration
• Strong organizational and general business process understanding
• Experience in a service-oriented and international environment, such as sales support or customer service
• Excellent interpersonal skills with the ability to work independently and a deep sense of commitment
• Innovative forward-thinking leadership skills
• A good sense of humor and motivation to get things done
• Well-developed sense of urgency, attention to detail, accuracy, and exceptional organizational skills
• Ability to multitask and quickly shift priorities between systems and tasks
• Excellent verbal and written communication skills
• IT savvy with proficiency in MS Office and ERP systems (SAP is mandatory, Salesforce.com is a plus)
• Ability to learn and adapt to various software systems
• Business fluency in German and English

• A mutually-supportive, international team
• Meaningful work with a lasting impact on medical technology
• 30 vacation days, plus December 24th and December 31st
• Flexible working hours as well as hybrid work model within Germany
• Bike leasing via cooperation partner "BikeLeasing"
• Parking garage and safe underground bike storage
• Award-winning subsidized company restaurant and in-house cafes
• Variety-rich fitness program in our ultra-modern 360m2 company gym
• Regular after work, team, and company events
• Comprehensive training and continuing education opportunities

Ready to apply? We look forward to receiving your online application including your first available start date and desired salary. 

Contact person: Leonie von Leoprechting