Team Leader | BPCE-IT

Generic Responsibilities
1) Monitors and ensures compliance with the objectives of the team it supervises, in alignment with the company and area’s objectives, proposing corrective actions in the face of identified situations.
2) Coordinates the activities of an operational / administrative or technical nature, ensuring the planning of the phases and the allocation of a homogenous / small team, in line with the objectives and work to be developed as well as ensures the dynamization, cohesion and monitoring of the team, coaching and / or on-job training, necessary for the improvement of individual and collective performance and motivation.
3) A Team Leader might contribute with operational expertise from his previous experiences to improve the proposed business solution and ensure its cohesion, also helping to develop the team's know-how.
4) Provides Management with regular updates on the quantitative and qualitative developments of the team, through periodic reports, based on reporting guidelines/procedures.
5) Ensures compliance of the work developed by the area with the norms and standards of the organization.
6) Participates in projects associated with its area of expertise, sharing its expertise, both at the level of continuous improvement and training and development.
7) Participates in internal or external meetings, representing the area, developing and maintaining cooperative relationships with various stakeholders.
8) Participates in continuous improvement programs and projects, identifying and proposing actions that improve the efficiency, productivity and quality.
9) Manages, with the Head / Manager approval, recruitment (including internal mobility) of new employees for their team, in collaboration with HR area, and, when applicable, their onboarding and integration within the company.
10) Manages all Talent Management Processes, as the Annual Performance Review, Career Conversations, Talent Review and Training.
11) Participates in the Salary Review exercise, giving inputs and proposing salary reviews.
12) Manages HR related tasks, namely vacations planning, absences and others, regarding her / his team.

Specific Responsibilities
1. Might perform operational activities while developing his/her leadership role and may be assessed on leadership performance as well as technical expertise.
2. Coordinates non-transactional / more complex activities that require more than executing a script.
3. Manages a team of professionals performing high-qualified roles, ensuring their development, growth and motivation, while performing reduced operational tasks.
4. Supports the direct Manager in the definition and implementation of strategic actions in order to meet the goals stablished for the respective Business Unit, both locally and globally.

- At least 4 years experience in People Management positions.
- Acts supported by general and broad procedures and practices, demonstrating autonomous decision making skills and solving problems of moderate to high complexity.
- Works with fully autonomy in various contexts, assuming responsibilities of planning, execution and control and having high impact on the decision-making processes.​
- Coordinates operational and technical activity of elements of a medium / high size operational team or of a small specialized team.​
- Detains extensive knowledge and skills, obtained through deep and/or broad expertise, typically associated with academic training and professional experience, allowing them to integrate resources and related activities in nature with significant heterogeneity.
- Has medium managerial skills, regarding resources (financial, human, operational,...) integration, planning and organization. Is involved in tactical management decisions regarding an area, being able to transfer knowledge and influence others to follow and comply.
- Deals with routine and non-routine situations that require the adaptation of new solutions, through analytical, interpretative, evaluative, creative and innovative reasoning, and the application of methods and tools to perform complex tasks.​

Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are commit to being inclusive, caring, and fair, ensuring every voice is heard and valued.