Sophos
Team Lead- Threat Operations
TLDR
Lead a high-performing team of Threat Analysts in a 24x7 Managed Detection and Response environment, focusing on operational excellence and continuous improvement of threat handling processes.
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
What you will do
Maintain supervision over the daily queue and provide day-to-day oversight for threat analysts
Conduct regular one-on-one meetings with team members to provide coaching, mentorship, and support individual development plans that define clear performance goals
Carry out operational tasks with a focus on rapid resolution, improving efficiency, and reducing backlog
Oversee and coach analysts in providing accurate, timely technical context to customers, ensuring consistency, clarity, and adherence to MDR communication standards
Communicate findings and investigation details effectively to both technical and non-technical stakeholders
Collaborate with the wider MDR team to operationalize threat intelligence and produce Indicators of Compromise (IOCs) for future use
Provide triage, data collection, and overall support towards customer escalations
Champion continuous improvement efforts to refine incident response and threat detection methodologies
Escalate critical technical investigations to Senior Analysts and Senior Team Leads for review
Work within established frameworks that lead to success factors for the team
What you will bring
4-6 years of experience within a cybersecurity environment as an analyst or similar role
Experience in a security operations center, or similar environment, and identifying indications of compromise or attack and responding to incidents
Endpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experience
Willingness to work outside of standard business hours, including weekends and holidays – our MDR service is 24x7x365
Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
Excellent communication and problem-solving abilities
Innovative mindset for adapting to changes and learning new skills quickly
Comfortable with shift-based work and cross-regional coordination
Eligibility criteria for internal employees- IC2.5 and above only can apply
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Sophos builds advanced security solutions designed to protect against cyberattacks, delivering comprehensive services like Managed Detection and Response (MDR) and endpoint, network, and email security. Targeting organizations across the globe, Sophos serves over 600,000 clients, utilizing the expertise of their combined technologies following the acquisition of Secureworks. Their unique offerings interoperate through the Sophos Central platform, fortified by real-time threat intelligence from their dedicated threat teams.
- Founded
- Founded 1985
- Employees
- 500+ employees
- Industry
- Professional Services
Team Lead