Team Lead of IT
TLDR
Lead IT operations and AI enablement for 130+ employees, driving innovation and ensuring world-class infrastructure in a high-impact player-coach role.
Empowering every employee.
Our mission is to be the world's most used AI employee experience platform by changing the way frontline employees work.
At Flip, we have a clear goal: to revolutionize the world for frontline workers and give them a voice. Become a Flip Game Changer and work with an unbeatable team to ensure that all employees, no matter where they work, have access to their company's internal information. If you're ready to make an impact and shape the work lives of millions of people, then you've come to the right place!
Job description
As a Team Lead of IT, you will own and drive our corporate IT operations and AI enablement function in a high-impact player-coach role. Reporting directly to the CFO, you will lead a high-performing team (System Administrator, IAM/Automation Engineer, and GRC Analyst) while remaining deeply involved in execution. You will ensure our 130+ employees have world-class infrastructure and act as the driving force behind AI adoption, evaluating new tools and governing AI usage to ensure we stay ahead of the curve as AI reshapes the SaaS landscape.
What you can expect
- Hands-on IT Leadership: Lead a team of three to deliver reliable IT operations across macOS and Windows for 130+ employees, managing everything from dual-OS MDM to hardware lifecycles and office infrastructure in Stuttgart and Berlin.
- AI Tooling & Enablement: Act as the company’s AI champion. Identify, evaluate, and rollout AI capabilities, maintain the AI tool inventory, and define usage policies to enable fast, safe adoption across all departments.
- Identity & SaaS Governance: Own Entra ID (Azure AD) administration, identity lifecycles, and SSO configurations. Manage a stack of 30+ SaaS vendors, handling procurement, renewals, and licensing.
- Operational Excellence: Overhaul onboarding/offboarding processes, manage Microsoft 365 and Google Workspace environments, and ensure robust backups and first-level support for our global team.
- Automation & Security: Work with your IAM/Automation Engineer to drive AI-powered automation within IT and oversee Information Security across the entire company.
- Strategic Scaling: Manage the IT budget and KPIs while providing consulting support to other departments on tooling decisions and process automation.
What you bring to the table
We’re looking for a proactive leader who balances strategic thinking with a "roll up your sleeves" attitude.
Must Haves:
- Proven Experience: 5–8 years in IT operations or leadership, with at least 1–2 years leading or coordinating a team.
- Technical Mastery: Hands-on experience with Entra ID, Google Workspace, Microsoft 365, and MDM platforms (Jamf, Intune, etc.).
- AI Fluency: A genuine enthusiasm for AI tools and automation, with the ability to translate technical possibilities into business value.
- Vendor & Procurement Savvy: Experience managing SaaS sprawl, negotiating contracts, and handling vendor onboarding.
- Language Skills: Excellent communication skills in both English & German (business fluent).
Nice to Haves:
- Experience in a B2B SaaS start-up or scale-up environment.
- Familiarity with automation platforms (Power Automate, Zapier, n8n) and scripting.
- Experience managing IT for 100–300 employees across multiple physical offices.
What we offer you
- Work mode: We’re remote-first, giving you flexibility to work from home. At the same time, we deeply value the power of in-person collaboration. Depending on the role, you’ll join occasional team events, workshops, or meetings in our Berlin or Stuttgart offices - always with plenty of notice. The exact balance will be discussed during your interview.
- Work-Life-Balance: We don't want you to grow roots to your desk chair. That's why we cover the costs of your E-Gym-Wellpass membership and offer job bike leasing.
- Celebrating success: Expect highly motivated and committed people in a relaxed working atmosphere.
- Be part of something bigger: You actively shape Flip in your role. Along the way, you are an enabler of the rapid growth process of a young tech company and grow towards your goals, fun is guaranteed.
- Happy to be a Flipster: Stay tuned for regular team events and culture days that bring us together as Flipsters.
- Working abroad: At Flip you can also work abroad in the European Union. Let's talk about remote work in the interview.
At Flip, everyone is welcome - no matter what gender you identify as or how old you are. Sexual identity, origin, religion, world view and disabilities do not influence your potential job at Flip. The most important thing is that YOU fit in!
Benefits
E-Gym-Wellpass membership & job bike leasing
That's why we cover the costs of your E-Gym-Wellpass membership and offer job bike leasing.
Flip is an AI employee experience platform designed specifically for frontline workers, ensuring they have easy access to vital internal information. By empowering these employees with a voice and streamlined communication, Flip enhances their work lives in meaningful ways.