GURUS Solutions is a leading NetSuite consulting firm providing ERP implementation, customization, training, and support services to businesses across the United States and Canada. With over 20 years of experience and a team of certified NetSuite experts, GURUS helps mid-sized and growing companies throughout North America streamline operations, improve efficiency, and maximize their ERP investment.
Reporting to the Director of Software Development, the Team Lead will play a pivotal role in managing cloud development projects while overseeing the growth, strategy, and well-being of a team of developers. This role combines technical leadership, people management, and operational oversight to ensure the success of both the team and the organization.
Key Responsibilities
People & Team Management
- Develop and execute a strategic vision for the team, ensuring alignment with company goals and long-term business objectives.
- Oversee multiple team members, providing leadership, direction, and support to ensure high performance and professional growth.
- Define and implement objectives for direct reports, ensuring alignment with company requirements and overall business strategy.
- Work with the Director of Software Development to help build and maintain a high-performance culture, driving engagement, collaboration, and accountability across teams.
- Work with the Director of Software Development to help manage workforce planning, succession planning, and talent development initiatives to support business growth and continuity.
- Identify skills gaps within the team to ensure team members have the necessary skills and expertise to meet evolving industry demands.
- Foster a culture of continuous improvement, driving innovation and operational efficiency within the department.
Project Contribution & Technical Leadership
- Lead customer projects from requirements gathering to deployment, ensuring effective solution design, development, validation, and training.
- Provide technical expertise and support, acting as a key reference for problem-solving, best practices, and project escalations while assisting in resource allocation.
Operations & Practice Management
- Optimize team efficiency by managing non-billable time through training, continuous improvement initiatives, and pre-sales support.
- Drive operational excellence by refining processes, supporting sales with project evaluations and RFPs, and promoting best practices in collaboration with leadership
What You Bring to the Team
- University degree in Software Engineering, Information Technology, Business, or a relevant discipline.
- 2+ years of experience with an ERP system or equivalent.
- 3+ years of proven leadership experience, with strong skills in mentorship, coaching, and performance management.
- 2+ years of experience across all phases of a project (analysis, design, development, training, and support).
- Deep expertise in software development tools, processes, and best practices.
Strong knowledge of business processes and the ability to bridge technical and business needs.
- Excellent communication skills in English and French * This position requires proficiency in a language other than French due to the fact that 75% of our clients operate in English
What are the perks of being a GURU?
- Be part of a team of fun and determined people, with an interest in business and technology
- People oriented company culture
- Flexible schedule and hybrid work
- Your well-being first: benefits program (medical & dental insurance) as of day 1, health flex plan (gym memberships, equipments, therapeutic massages, etc) and access to the app Dialogue
- Work culture: training programs, certifications, and opportunities for advancement in the company
* This position requires proficiency in a language other than French due to the fact that 75% of our clients operate in English
