Who are we?
Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments.
“Hustle Mode ON” is the motto we live by.
Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco.
With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.
Recognized by Forrester and Everest Group as a 'Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020
Listed in Deloitte Technology Fast 500™ among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023
Our Customer centricity is evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights
Are you ready for the next phase of your growth?
At Whatfix, BDRs are dedicated to the initial stages of the sales cycle and serve as the primary representatives of Whatfix. This role requires a deeply motivated, proactive self-starter capable of guiding, overseeing, and fostering a team to discover and cultivate opportunities arising from Events Whatfix participates in.
Monitor metrics and help the team constantly improve by understanding their individual and collective performance
What do you get to do?
Identify qualified prospects and navigate company structures to identify decision-makers
Learn, leverage, and help evolve our demand-generation process
Generate appointments using proactive outbound prospecting
Use a combination of outreach mechanisms to nurture leads (Call, Email, and Marketing automation tools like outreach, LinkedIn Inmails, etc.)
Work closely with the Field Marketing team to identify various events, build a strategy on engagement and sessions, demonstrate Whatfix capabilities, and create qualified opportunities
Stakeholder management; you will be responsible for managing the relationship with the CXOs and top executives at various events either in person, online, or through Hybrid
Demonstrate the Whatfix demo to prospective customers at events and convey the value and ROI
Tie up leads that will turn into business through persistence
Demonstrate and teach strong selling and influencing skills
Hire, mentor, coach and train current and incoming Business Development Representatives to meet or exceed their quota
Start as a people coach role and pick up the team's target in 3-6 months' time
Expertise in building and cultivating prospect relationships by initiating communications and conducting first level qualifications in order to move opportunities into the sales funnel
Conducting advanced discoveries - Perform thorough needs assessment and identify prospects' pain points, impact and build DAP awareness
Excellent nurture skills - building sense of urgency for DAP
Maintain accurate records of all activities in the Salesforce
Monitor metrics and help the team constantly improve by understanding their individual and collective performance
What you need to have/ bring to the table:
6+ years experience in Business/Sales Development with a focus on Outbound and at least 2 years of experience of directly managing a team of SDR/BDRs
Prior experience participating in sales/demand generation events
Strong presentation and communication skills (verbal, written, and active listening)
Experience of methods of outreach (inc. written and phone based)
Tools - Salesforce, Outreach/Zoom Info/ LinkedIn Sales Navigator
Experience with conflict resolution and matrix relationships
Effective time management skills and ability to meet deadlines
Report on sales activity, call metrics and forecast to leadership
North America/EMEA territory experience
Perks & Benefits (India)
Best-in-class medical insurance coverage
Free lunch & dinner buffet
Doorstep cab drop facility
Education sponsorship
Internal job transfer
Scope to represent Whatfix at global events
Onsite customer travel and business meetings
We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers
Note:
We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;
We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Business Development Q&A's