Team Lead - Bengaluru

Roles & Responsibilities

- Lead and motivate a team of Relationship Executives to achieve individual and team sales targets.

- Provide guidance, mentorship, and performance feedback to ensure team members are meeting or exceeding expectations.

- Organize and facilitate regular team meetings, one-on-ones, and training sessions.

- Foster a positive, collaborative, and high-performance team culture.

Sales Strategy & Execution

- Develop and implement sales strategies to meet company goals and objectives.

- Monitor and analyze sales performance, identify trends, and provide actionable insights for improvement.

- Drive the execution of sales campaigns, promotions, and initiatives to achieve revenue targets.

- Manage the sales pipeline and ensure all opportunities are being properly tracked and followed up on.

Relationship Management

- Build and maintain strong, long-term relationships with key clients and prospects.

- Collaborate with Relationship Executives to ensure high levels of customer satisfaction and retention.

- Act as the primary point of contact for escalated client concerns, resolving issues efficiently and effectively.

- Identify opportunities for account expansion and work with the team to upsell or cross-sell services.

Qualifications

- Proven experience in a sales management or leadership role, preferably in a similar industry.

- Ability to drive performance and meet sales targets in a fast-paced environment.

- Exceptional communication, negotiation, and interpersonal skills.

- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred).

- Ability to handle multiple priorities, tasks, and projects simultaneously.