Tax Analyst - Client Success

AI overview

This role involves supporting clients by answering tax software queries and conducting quality assurance on platform configurations to enhance user experience.

Are you a tax person that also enjoys technology and working with clients? If so, this may be a great opportunity for you!

The Tax Analyst within our Global Client Success team at Equus Software will support our clients by answering their tax software related queries, explaining system functionality, and how that applies to them. You will help our clients gain maximum efficiencies from our Tax Engine to deliver their mobility programs. You will consult with our clients throughout the relationship, from Sales through to Onboarding and beyond.

Responsibilities

  • Client Success: combine your Mobility Tax and Equus Platform knowledge to answer client queries and provide guidance on how the platform works and how it can meet their needs.
  • Quality Assurance: Conduct rigorous reviews of platform configuration to identify and rectify any errors.
  • Documentation and Support: Document, demonstrate, and provide support for tax configuration to internal and external users of the Tax Engine, ensuring smooth adoption and usage. 
  • Engine Excellence: Contribute to continuous enhancement and maintenance of the Tax Engine for accurate tax calculations and compliance evaluations by advocating on behalf of our clients and partnering with the Tax Research and Tax Product Teams.
  • Collaborative Solution Delivery: Partnering with other Global Client Success team members, and wider Equus teams and companies to deliver sustainable long-term solutions and to continuously strive to improve internal processes.
  • Continuous Improvement: Continuously monitor, measure, and feedback into enhancing processes and driving efficiency and effectiveness.

Requirements

  • Bachelors degree in Tax, Accounting, Technology or other related field (or equivalent experience).
  • 2-3 years of Expatriate Tax or Employment Tax experience preferably a mix of in-house from a Multinational Company and/or Big4.
  • Qualifications such as CTA, ATT (or equivalent).
  • Demonstrated expertise in employment taxes and expatriate taxation including tax planning and compliance for employees.
  • Good understanding of tax regulations, double tax treaties, and social security agreements relevant to global mobility.
  • Advanced proficiency in MS Excel, Access, Word, PowerPoint, adept at utilizing formulas for problem-solving and data analysis.
  • Excellent analytical abilities to interpret complex tax-related data.
  • Meticulous attention to detail to ensure accuracy and compliance in tax calculations.
  • Great communication skills to convey complex tax concepts to non-tax professionals and collaborate effectively within cross-functional teams.
  • Passion for staying up to date with the latest trends in expatriate tax and technology. 

Desired

  • Additional certifications relevant to expatriate tax management, international tax, or global mobility tax issues.
  • Experience utilizing Atlassian software including Confluence and Jira, or similar.
  • Previous experience in using the Equus Mobile Workforce Platform or similar technologies.

*Sponsorships not available.

Benefits

What is Equus?

Our company is the global leader in cloud-based mobility solutions, dedicated to delivering innovative solutions and unparalleled service to clients worldwide. We are committed to driving success through exceptional software, client experiences, and strategic partnerships. Our team collaborates with clients in the public and private sectors, leveraging technology solutions, and digital transformation to address their most challenging issues. 

What we can offer?

Variety: As part of our team, you will work in a fast-paced and challenging environment where no two days will be the same.

Knowledge: You will be able to take full advantage of being part of a fast-paced, close-knit community and make full use of the knowledge of the Global Equus Team with direct access to everyone from Business Analyst to CEO.

Growth: Equus is winning new clients all the time and there is plenty of room for the right candidate to move up the career ladder as the company grows.

Salary: We are offering a competitive starting salary plus an excellent benefit package.

Equus’ Global Mobility Technology solutions lead the industry in client satisfaction and are designed to keep your mobility team ahead of the technology curve. The suite of products improve global mobility processes, service delivery and enhance stakeholder experiences. Hundreds of companies around the globe rely on our global mobility solutions, including many of the fortune 100.Our global mobility software suite includes cost and tax projection tools, business traveler tracking and complete management of expats, commuters, one-way moves and everything in between. Our expert staff provide customers with the highest-rated service and support in the industry, whether it’s consulting on a technology purchase, implementation of a solution or on-going support.

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