The AI-powered OS for beauty,
wellness and self-care
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Talent Partner
📍 London | Full-time | On-site (5 days/week)
💰 £50k base + £15k OTE (£65k total)
👥 Team: People & Talent
About the Role
You’ll work closely with our Global Head of Talent, Senior Talent Partners, and hiring managers to deliver a strong end-to-end hiring experience. From finding and engaging great candidates to running interview processes and closing hires, you’ll play a key role in building the teams that drive our growth.
This is a hands-on role in a fast-moving environment. You’ll take real ownership from day one, leveraging AI tooling, building AI agents whilst working across a mix of roles and regions. You’ll also use data to guide your decisions, track pipeline performance, and continuously improve how we hire.
What You’ll Do
Own hiring across a range of roles across the business, primarily focused on commercial due to our growth, managing the full process from initial brief through to offer
Solve automation challenges using AI
Build strong, high-quality pipelines by proactively sourcing and engaging top talent across multiple markets
Run thoughtful, structured screening calls to assess candidate quality, motivation, and alignment
Partner closely with hiring managers to shape role requirements, calibrate profiles, and move quickly on decisions
Manage interview processes end to end, keeping things organised, efficient, and candidate friendly
Use data to track performance, identify bottlenecks, and improve hiring outcomes over time
Maintain a high standard of ATS hygiene and pipeline visibility
Contribute to improving how we hire, from candidate experience to employer brand and internal processes
What We’re Looking For
3+ years in recruitment, in-house or within agency account management, ideally within a fast-paced or high-growth company
Strong sourcing ability with experience building pipelines across different functions
Comfortable managing multiple roles at once without losing quality or attention to detail
Experience working across global hiring or coordinating across time zones
Confident using ATS platforms and recruitment tools
Clear and professional communicator who can build trust with both candidates and stakeholders
Mindset & Traits
You continuously optimise, looking for ways to do things better, smarter and faster
Lean into AI, using it to make you more efficient
You take ownership and move things forward at pace
You stay organised and keep a high bar even when things are busy
You’re calm under pressure and comfortable adapting when priorities shift
You’re collaborative, low ego, and enjoy being part of a fun team
You’re curious and driven to grow
What We Can Offer You
Earn What You Deliver: A market leading incentive scheme with bonuses paid per hire. High performance is rewarded, not capped
Own Your Impact: Real ownership from day one. You’ll run your own hiring processes and directly influence how we scale
Grow Fast: Clear and intentional career progression with real opportunities to step into more senior roles as we scale
Learn from the Best: Work alongside a high-performing talent team with experience from Google, Meta, Amazon, Uber and more
Think Globally: Exposure to hiring across multiple markets, functions and levels, building a skillset that sets you apart
Travel & Connect:Opportunities for international travel and time spent with our teams across global offices
Work in a Space You’ll Love: A state of the art London office built for collaboration, energy and being together in person
Enjoy the Ride: A social, driven environment with Friday drinks and the occasional karaoke session at the bar
High Performance Culture: We move quickly, raise the bar, and recognise people who deliver
Interview Process
Screening Call (30 mins) – Video-call with a member from the Talent Team
Skills Interview (45 mins) – Video-call with our Global Head of Talent
Final Stage (60 mins, in-person) – Meet the wider People & Talent team and present a short task
We aim to complete the interview process and provide feedback within two weeks.
Every application is reviewed manually by our Talent Team. While we strive to assess applications within 7 days, the high volume of interest from talented candidates may occasionally extend this timeline.
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
