Talent Operations Specialist

As a Talent Operations Specialist, you will strengthen Riverside’s talent infrastructure by managing core systems and driving operational excellence across recruiting and talent programs. Your work ensures our teams have the clarity, tools, and processes needed to grow the potential in every student and educator.

You will collaborate closely with Talent Acquisition, People Operations, and business leaders to ensure compliance, clarity, and operational excellence, reporting directly to the Head of Talent & Culture. This role is ideal for someone who thrives on precision, project management of talent initiatives, and continuous improvement in a fast-paced environment.

Responsibilities

• Serve as the expert and gatekeeper for ATS, performance management tools, and compensation tools; deliver training and maintain SOPs.
• Project manage talent initiatives such as scorecard processes, hiring dashboards, and development programs.
• Lead the logistics and coordination of opening roles, ensuring timely ATS setup and salary compliance.
• Administer annual scorecard process with proactive tracking and manager support.
• Build dashboards and design automations to reduce manual work and improve reporting accuracy.
• Coordinate logistics for talent development programs and ensure all materials meet Riverside brand standards.
• Play a key role in shaping Riverside’s talent technology strategy by exploring and implementing emerging tools, including Generative AI solutions, to drive efficiency and innovation across talent operations.
• Partner with stakeholders to identify process improvements and implement scalable solutions.

Requirements

Must-Have Qualifications

• Strong knowledge of ATS, Performance & Compensation Tools.
• Strong understanding of emerging technologies, including Generative AI tools, with demonstrated ability or interest in leveraging them to improve talent processes and efficiency.
• Training facilitation and communication skills.
• Advanced Excel and BI skills for dashboard creation.
• Organizational and time management skills with attention to detail.
• Project management and stakeholder coordination experience.

Preferred Qualifications

• Experience in process automation and data visualization.
• Background in HR operations or talent programs.
• Familiarity with compensation compliance and recruiting workflows.

Physical Requirements

• Remote work environment.
• Travel 1–2 times per year for off-site team meetings or conferences.
• May require stationary positions (sitting or standing) for extended periods.

Disclaimer

The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessar

Benefits

Why Join Our Team?

At Riverside Insights, achieving real results for students and educators is more than talk, it is what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you are ready for an ambitious, collaborative environment, Riverside is the place for you.

Benefits

• Medical, Dental, and Vision plans
• Company paid basic life and AD and D insurance
• Company paid long-term disability
• Paid Parental Leave
• Supplemental life insurance options
• Company paid Employee Assistance Program (EAP)
• Retirement plan with discretionary company matching
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Premium subscription to Calm for employee and dependents
• 33 days of company paid time off (PTO, Holidays, Wellness Days)
• Quarterly Focus Days
• Flexible work arrangements
• Tuition Reimbursement Program
• Company orientation and 30, 60, 90 Day Onboarding

Compensation

A reasonable estimate of the range for this position is $60,000 - $65,000 USD. This compensation range is specific to the United States, and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal pay ranges; and market data or range parameters.

Riverside Insights is an Equal-opportunity Employer

Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.