Talent Development Manager

At TOI, the Manager of Talent Development helps people discover their potential and build meaningful, purpose-driven careers in oncology care. You will shape the learning experiences that lift our teammates, strengthen our leaders, and create a culture where growth fuels better outcomes for the patients we serve. This role is your opportunity to make a lasting impact on people, culture, and care delivery.

The Manager, Talent Development is a hands-on role responsible for designing and delivering innovative learning and development strategies that empower teammates to grow and thrive throughout their career journey. This role oversees the organization’s Learning Management System (Cornerstone) and ensures a seamless experience for learners. The Manager will create programs that accelerate high-potential talent, build a strong leadership pipeline, and foster a culture of continuous learning aligned with organizational goals.

In partnership with the Vice President, People and People leadership team, The Manager will develop a talent development infrastructure which creates a disciplined and strategic approach to how TOI develops the individual, team, and organizational levels. The leader will demonstrate successfully how to apply learning development theories and practices and develop and design organizational training and programs to drive value to the business. 

ESSENTIAL DUTIES AND RESPONSBILITIES:

• Learning Platform Management:
  • Administer and optimize the Cornerstone Learning Management System (LMS) to ensure functionality, usability, and engagement.
  • Partner with IT and vendors to troubleshoot issues and implement enhancements.
• Career Development Strategy:
  • Design and implement development experiences tailored to each stage of a teammate’s career lifecycle.
  • Create programs that accelerate high-potential talent and ensure a consistent leadership pipeline.
• Consulting & Coaching:
  • Serve as a trusted advisor to managers and teammates on development opportunities and career growth strategies.
  • Provide coaching and guidance to support individual and team development goals.
• Curriculum Design & Communication:
  • Define, market, and communicate a skills- and competency-based core curriculum for all levels of the organization.
  • Develop engaging content and ensure alignment with organizational priorities and culture.

• Measurement & Continuous Improvement:
  • Track and analyze program effectiveness using data-driven insights.
  • Recommend improvements to enhance learning impact and engagement.
• Organizational Support and Culture Responsibilities
  • Performs other duties and supports organizational initiatives as assigned.
  • Extended hours may be needed during peak periods.
  • Occasional travel to clinics for training delivery or meetings.
  • Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Experience implementing and managing a LMS (Cornerstone preferred).
• Strong facilitation, coaching, and consulting skills.
• Ability to design and implement scalable development programs.
• Excellent communication and stakeholder management skills.
• Demonstrated project management skills.
• Verbal communication is essential both in person and over the phone

REQUIRED EXPERIENCE, EDUCATION AND/OR TRAINING:

• Bachelor’s degree in Human Resources, Organizational Development, or related field.
• 5+ years experience in Learning & Development, Talent Management, or Organizational Development.
• Healthcare industry experience preferred