Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
What is the role
We are currently on the hunt for an experienced Systems Engineer with a background working for an IT Systems Integrator or Managed Service Provider.
Working from our Newcastle office, full-time (38 hours) Monday to Friday, the role will be responsible in providing technical solutions for our clients, including problem resolution, product installation, configuration, testing and product/service recommendations.
With our front-line team taking care of triaging, you will service clients suited to your professional skillset, ensuring a positive experience for both you and the client.
Key responsibilities of the role include:
Who we are looking for
This is a customer-facing role who will need to have excellent presentation and communication skills, as well as being highly technical. The role requires a large amount of autonomy, so a candidate who has good time management and organisational skills will be heavily favoured.
Alongside, having great communication skills and vibrant personality, technical skills required for a successful candidate include:
What we offer
New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .
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Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Systems Engineer Q&A's