Systems Engineer

Job Title: Systems Engineer

Location: Based from our Newcastle office, with hybrid remote working flexibility.

Annual salary: Circa £30,000 depending on skills & experience

Cybit

About Cybit

Predict. Protect. Perform

We're a team of passionate professionals dedicated to delivering positive business outcomes. Our technology propositions are led by data intelligence and AI to ensure that our customers can operate confidently with the right digital workspace, security, cloud solutions and managed services. We are motivated by a single belief that if we do our jobs right for our customers, we can make a positive difference to the people and world around us; by helping businesses achieve greater productivity and resilience through the right technology implementation and management, and supporting essential public sector organisations to deliver on the critical work they do.

Why Join Us?

Joining Cybit means becoming part of a dynamic and outcome-focused team that spans locations in Berkshire and Newcastle. Our team value each other first and foremost, respect the talent, ideas and skills we can contribute to making Cybit a special and rewarding place to work.  

At Cybit, you are recognised and valued, and you can make a real difference to how our company delivers and is viewed as a brand.

If you're looking for a challenging and fulfilling career in technology, Cybit is the place for you. Together, we will create a safer, more resilient future for everyone.

What you'll do in this role

As a Systems Engineer, you will play a key role in driving continuous improvement and supporting business growth through innovative, forward-thinking strategies. This position emphasises an “automate-first” approach to streamline operations and enhance efficiency.

You will be responsible for supporting the delivery of new platforms and automation solutions, as well as optimising and maintaining both internal systems and customer-facing platforms.

Collaborating across departments, your primary objective will be to leverage technology to improve business processes, boost operational efficiency, and ensure the reliability of Cybit’s systems.

What are some of the key tasks a Systems Engineer is responsible for?

• Design, implement, and maintain scalable systems and platforms to support business growth and operational efficiency.
• Champion an "automate-first" mindset, identifying opportunities to automate manual processes and workflows.
• Build workflows that reduce administrative overhead for support and delivery teams.
• Ensure the stability, security, and performance of Cybit’s internal infrastructure and customer-leveraged platforms.
• Continuously monitor, troubleshoot, and optimise systems to improve reliability and reduce downtime.
• Manage and develop Cybit’s FinOps platform.
• Collaborate cross-functionally with teams across the business to identify technology solutions that improve processes and outcomes.
• Lead the deployment of new technologies and tools, ensuring alignment with business goals and IT best practices.
• Maintain comprehensive documentation of system configurations, processes, and procedures.
• Stay current with industry trends and emerging technologies to proactively recommend improvements.
• Identify and implement opportunities to enhance the customer experience, ensuring customers consistently recognise and appreciate the value of the service offering.
• Lead initiatives to streamline operations, driving cost reduction through process optimisation and automation.

We're looking for someone with the following skills and experience:

Essential:

• Working knowledge of Microsoft Powershell & Python
• Windows Server & Basic Networking administration
• Office 365/Intune administration

• Working with AWS/Azure Cost Reporting
• Experience and understanding of AWS & Azure (Preferably with AWS Certified Cloud Practitioner & Microsoft Certified Azure Fundamentals)
• Experience working across multiple teams where some are entirely non-technical

Desirable:

• Manging and maintaining IT Infrastructure monitoring software
• Identifying and implementing business-wide automation
• Experience with self-led projects, in terms of implementation, documentation and post-completion support
• Experience working with RESTful APIs, ideally to integrate multiple systems.

Be well looked after

Happy people make happy businesses. We have a great range of flexible benefits which helps you to do your best work every day. This includes:

• Enhanced Pension contribution scheme
• 33 days annual leave including bank holidays (& the opportunity to buy more if desired)
• Healthcare cash plan
• Private Medical Insurance (after 12 months service)
• Company electric car scheme
• Cycle to work scheme
• Employee assistance programme
• Occupational sick pay
• Birthday day off
• Enhanced family leave

Cybit is passionate about having a diverse workforce by encouraging equality, diversity, and inclusion throughout the business. We have an inclusive environment where employees are encouraged to speak openly about what matters to them. This allows us all to learn and grow together within a safe and respectful environment. We provide equal opportunities to all and are a proud member of the Disability Confident scheme.

You may have experience as: 2nd Line Engineer, Project Delivery Engineer, Internal Support