Systems Administrator

Calgary , Canada

Calling all tech enthusiasts! Are you a problem-solving, curious, and strategic Systems Administator? Join us at Sidetrade, the leading global SaaS provider recognized by Gartner.(https://go.sidetrade.com/GartnerMagicQuadrant22.ht)

Indulge your passion for high-availability software and performance enhancement as part of our dynamic team. Embrace the challenge, embrace the excitement – become a Systems Administrator and thrive! Shape the future of AI-powered Order-to-Cash at Sidetrade today. Join us in creating innovative solutions that redefine the industry!

About Sidetrade and its amazing R&D team

Sidetrade is a fast-growing international software company that is transforming the Order-to-Cash process for global enterprises. Its AI-powered SaaS platform digitizes the financial customer journey, empowering CFOs to secure and accelerate cash flow generation. Recognized as a Leader in Gartner's Magic Quadrant for two consecutive years, Sidetrade fosters a culture of innovation, collaboration, and customer-centricity from its headquarters in Europe and North America.

The R&D team comprises experienced tech professionals who share a deep passion for technology. Together, they are dedicated to developing cutting-edge software solutions that drive the transformation of our customers' work processes. We provide comprehensive training, coaching, resources, and mentorship to empower every team member's growth and nurture their success.

Requirements

What you will do:

  • You will put new customers in production
  • You will process production tickets
  • You will run scripts Oracle and PostgreSQL provided by support in production 
  • You will write install and update procedures
  • You will create and modify accounts in the active directory and Office 365 admin console
  • You will fix any issues and solve problems related to employee workstations and laptops.
  • You will update systems to apply security fixes
  • You will work with the team to forecast hardware and software provisioning
  • You always keep security in mind

What you will bring:

  • Rigor, organization, sense of service, team spirit
  • Self-motivated and resourceful - be a team player!
  • Adaptability
  • Discreetness. Some tasks are confidential
  • Degree in IT with a minimum of 3 year of experience in a similar position
  • Knowledge of the following technologies: Active Directory, Windows 10, 11, Server 2012, 2016, 2019, 2022 Azure and Office 365, Linux
  • Interest in social security topics

Sidetrade is a Global Software Company. Our mission is to help organisations unlock customer value. We do this through our unique customer platform that accelerates revenue growth and cash generation. This is delivered using industry leading technology, data and artificial intelligence that supports smart processes and augmented decision-making to give our customers the edge over competitors, when generating revenue and collecting cash from their customers. Augmented Cash helps companies collect cash faster from customers with less effort, reducing outstanding debts and costs, and improving working capital. Augmented Revenue helps anyone responsible for managing customer retention, upsell and cross-sell to drive more sales and customer revenues and hence increase long-term customer value. We are profitable with a double-digit growth rate and have been listed on the Stock exchange since 2005. With modern offices in exciting cities such as Paris, London, Dublin and New York City, We're fast-paced, pursue excellence in everything and have a lot of fun along the way. All Sidetraders have the desire to work hard, together and be successful, but also find ample time to relax and spend with friends and family!

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