Systems Administrator (Cloud and Microsoft 365)

Overview:

SageSure is assisting one of its independent insurance carrier partner Valence.

The Systems Administrator – Cloud & Microsoft 365 is responsible for the administration, security, and operational support of the organization’s cloud-first technology environment. This role focuses on Microsoft Azure, Microsoft 365, identity management, endpoint management, and security tooling.

This position plays a key role in maintaining system reliability, supporting business growth, and executing tenant-level initiatives such as migrations, new tenant creation, and cross-tenant collaboration. The ideal candidate is technically strong, detail-oriented, and comfortable operating in a modern, SaaS-based, multi-tenant environment.

What you’d be doing:

• Administer and support Microsoft Azure and Microsoft 365 environments, including Entra ID (Azure AD), Exchange Online, SharePoint Online, OneDrive, and Teams
• Manage identity, access, and authentication, including MFA, Conditional Access, role-based access control, and identity lifecycle management
• Support endpoint management using Microsoft Intune, including device enrollment, compliance policies, configuration profiles, and application deployment
• Participate in and execute tenant-to-tenant initiatives, including:
  • User, group, and identity migrations
  • SharePoint, OneDrive, and storage migrations
  • Device migrations and Intune re-enrollment strategies
  • New tenant creation, baseline configuration, and hardening
• Assist with multi-tenant environments, including cross-tenant access, B2B collaboration
• Administer and support security tooling, with support from security partner MSP\SOC including:
  • Microsoft Defender (Endpoint, Identity, Cloud Apps, Email)
  • CrowdStrike Falcon
  • Zscaler (remote access and SaaS security)
  • Qualys vulnerability management
  • Proofpoint email security
• Monitor system health, security alerts, and service availability; investigate and remediate issues as needed.
• Support onboarding and offboarding processes for users and devices
• Assist with documentation, diagrams, runbooks, and operational procedures
• Support IT leadership with cloud initiatives, security improvements, and operational projects

We’re looking for someone who has:

• 5+ years of experience in systems administration or cloud administration
• Strong hands-on experience with Microsoft Azure and Microsoft 365
• Working knowledge of Entra ID, Conditional Access, MFA, and identity security
• Experience managing devices with Microsoft Intune in a cloud-only or hybrid environment
• Familiarity with multi-tenant Microsoft environments, including migrations and cross-tenant collaboration
• Experience supporting remote users in a SaaS-based environment
• Strong troubleshooting skills across identity, endpoint, application, and security domains
• Ability to work independently and manage multiple priorities simultaneously
• Excellent communication skills and a strong customer-service mindset

Highly preferred candidates also have:

• Experience performing user, device, and data migrations between Microsoft tenants
• Experience configuring new Microsoft 365 tenants from baseline through production
• PowerShell scripting, AI or automation experience
• Experience working in regulated or security-conscious environments