System Monitoring Engineer (REF4448V)

The System Monitoring Engineer is responsible for the implementation, configuration, and maintenance of IT monitoring tools and systems. The main goal is to ensure the continuous availability, performance, and reliability of business-critical infrastructure by proactively identifying and resolving system-related issues.

Scope of Work / Responsibilities:

• Configure, manage, and maintain IT infrastructure monitoring tools
• Ensure comprehensive monitoring coverage across servers, applications, and network components
• Develop and fine-tune monitoring rules, thresholds, dashboards, and alerts
• Work closely with infrastructure, application, and service teams to ensure timely resolution of incidents
• Perform root cause analysis and support problem management
• Participate in system upgrades, migrations, and automation projects
• Ensure documentation is up-to-date and follows operational standards
• Collaborate with cross-functional teams on tool integration and enhancement
• Support audit and compliance activities related to monitoring
• Provide on-call support as needed

• Minimum 2 years of experience in operating monitoring systems such as: Icinga 2, Broadcom Spectrum, Centreon, Amdosoft b4, PRTG, Grafana, Prometheus etc.
• Strong English language skills, German is nice to have
• Solid understanding of infrastructure monitoring principles and best practices
• Experience with SNMP, WMI, and API-based data collection
• Ability to create monitoring templates, scripts, and automation where needed
• Experience with Linux/Unix and Windows environments
• Analytical thinking and problem-solving skills
• Excellent communication and teamwork abilities

Desired Certifications (Nice to Have):

The ideal candidate would hold, or be willing to obtain, one or more of the following certifications:

• Zabbix Certified Professional / Expert
• Prometheus Certified Associate (PCA)
• Grafana Labs Certification
• ITIL Foundation (v3 or v4)
• Linux Professional Institute Certification (LPIC-1 or higher)
• Microsoft Certified: Azure Administrator Associate
• CompTIA Network+ / Server+
• Certified Kubernetes Administrator (CKA) – if working in containerized environments

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.