System Engineer

Shape the utilities market of the future with us!

The System Engineer will be responsible for managing, deploying, and supporting cloud-based and on-premises infrastructure. This role involves Kubernetes-based application support, cloud environment management, project deployments (including HA & DR setups), and ensuring SLA compliance for enterprise-scale AMI projects.

What is the role about?

Key Responsibilities :

Technical Support & Operations

• Provide L2/L3 technical support for application backend and cloud-related issues

• Troubleshoot Kubernetes cluster-based application backends

• Analyze, debug, and resolve client-reported issues within defined SLAs

• Handle client queries and issues through calls and end-to-end incident workflows

• Monitor system performance and proactively identify and mitigate potential issues

• Implement preventive measures and performance optimizations

• Develop scripts to meet operational and automation requirements

Project Deployment & Implementation

• Design and plan project network architecture and application architecture

• Prepare cloud environments and deploy applications with High Availability (HA) and DC-DR setups

• Deploy and manage Kubernetes clusters and related applications

• Manage deployment of Advanced Metering Infrastructure (AMI) projects, including monitoring and reporting systems

• Automate server-side operations using scripts

• Ensure timely resolution of project issues to avoid SLA breaches

Cloud & Infrastructure Management

• Deploy, manage, and maintain VM-based cloud environments (AWS, Azure, Tata, NTT, or equivalent)

• Monitor and optimize cloud resource usage

• Manage cloud user access, permissions, and RBAC policies

• Create and manage cloud resources as per project requirements

• Design and deploy cloud networking environments

• Maintain on-premises server infrastructure and network environments

• Support UAT and staging environments

Required skills and qualifications

Required skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field

• Strong experience with Kubernetes cluster deployment and troubleshooting

• Hands-on experience with cloud platforms (AWS, Azure, or equivalent)

• Knowledge of Linux system administration and networking fundamentals

• Experience with scripting (Shell, Python, or similar)

• Understanding of HA, DR, and enterprise deployment architectures

• Familiarity with SLA-driven support environments

Preferred skills and qualifications

Preferred Skills:

• Experience with AMI (Advanced Metering Infrastructure) systems

• Exposure to multi-cloud or hybrid cloud environments

• Knowledge of monitoring and logging tools

• Experience working in utility or large-scale infrastructure projects