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Unison Consulting Pte Ltd

System Analyst/ L3 Production Support(Java & Oracle ) - Banking

Kuala Lumpur , Malaysia
contractor

AI overview

Manage end-to-end L3 production support for critical banking applications, ensuring system stability and proactive monitoring across integrated systems and technologies.

We are seeking an experienced L3 System Analyst/Production Support with strong expertise in Java and Oracle Database to support critical banking applications under the CCO domain. The ideal candidate will manage end-to-end L3 production support, handle incidents, coordinate with multiple stakeholders, and ensure system stability. Experience in CRM (Microsoft Dynamics) will be considered an added advantage.

Requirements

  • Provide L3 production support for banking applications under the CCO domain.
  • Work closely with L1/L2 teams to investigate incidents, perform root cause analysis, and coordinate with vendors, testers, and users for resolution.
  • Review testing scope with the testing team; support testing of fixes, enhancements, and production deployments.
  • Manage and review vendor-delivered fixes and support PI activities.
  • Investigate Ctrl-M batch job failures and provide effective workarounds.
  • Proactively monitor production PBIs and drive timely closure across various functional domains.
  • Support middleware patching, OS patching, and certificate renewal activities.
  • Ensure smooth BAU L3 operations across integrated systems and technologies.

Must-Have Skills

  • Strong experience in Java/J2EE application support.
  • Hands-on expertise in Oracle DB and/or MS SQL.
  • Proven experience in L3 production support within banking or financial services.
  • Strong analytical and troubleshooting skills for complex production issues.
Unison Consulting Pte Ltd

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance. Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions. We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations. Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.

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