* Expert level knowledge of Windows 2003 / 2008 / 2012 including installation, configuration, and upgrading
* Ability to perform advanced Windows 2003 / 2008 / 2012 Server activities
* Highly proficient in Windows support and architecture
* Experience installing, configuring, and supporting servers, computers, network hardware, and peripheral devices
* Experience installing, configuring, and upgrading operating systems, and applications using standard industry best practices
* Experience in Business Continuity, and Virtual Machine distribution
* Ability to manage workload and assignments for US and India teams
* Conduct Team Lead responsibilities including: maintain on-call rotation, chair/lead team meetings, SRM report review with the customer, MPR management
* Ability to serve as a technical escalation point in support of high risk, complex operational challenges
* Ability to design IT architectures and implement complex customer environments solutions based Microsoft Products.
* Ability to design IT architectures and implement complex customer environments solutions based VMware Products.
* Ability to maintain ESX hosts current on releases/patches and firmware upgrades
* Ability to identify and resolve virtual, network, and hardware related system performance problems
* Holder of relevant Technical Certifications
* In depth understanding of supporting technologies: IIS, WINS/DHCP/DNS, Anti-Virus, Systems Management, Optimization Tuning, High Availability configurations (Microsoft Clustering, etc.)
* Hands-on, in-depth expertise with Microsoft Windows Architecture - SQL Server, Active Directory (AD)
* Strong knowledge of TCP/IP protocols, DNS, WINS, and DHC
* Knowledge of SQL Server 2000/2005/2008 administration (migrations, clustering a plus)
* Experience with Clustering Services / High availability system
* Experience with Backup software such as TSM
* Experience with Antivirus programs, Spam Filters, and Web monitoring
* Ability to consult on design, and implementation of Virtualization Technology and Server Consolidation Strategies
* Advanced experience maintaining, configuring and installing in Active Directory
* Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary
* Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required
* Be able to use open-source tools to measurecapacity planning and to troubleshoot resource problems
* Ability to Analyze system log files
* Ability to Analyze application log files
* Knowledge and experience with storage systems (SAN)
* Excellent communication, teamwork and interpersonal skills
* Adherence to standards processes and procedures (ex. change management, incident management, security, etc.)
All your information will be kept confidential according to EEO guidelines.
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