We’re looking for a meticulous, tech-curious Survey Fielding & Quality Specialist to help launch, monitor, and maintain the quality of online survey projects. You’ll be the behind-the-scenes expert ensuring every study runs smoothly — from setup through clean, balanced data delivery.

This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in precision and process improvement.

Responsibilities

Configure and launch online surveys, ensuring correct targeting, sampling, and logic before fielding begins
Monitor live survey progress to ensure balanced sampling, consistent completion rates, and reliable responses
Conduct quality assurance checks to identify irregularities such as incomplete responses, speeders, or demographic imbalances
Collaborate with research, data, or engineering teams to troubleshoot fielding or platform issues
Maintain detailed documentation of survey launches, checks, and resolutions
Support process improvements to enhance data accuracy and efficiency

Requirements

Proven experience in survey operations, data quality, market research, or a similar role
Strong analytical and problem-solving skills with attention to detail
Comfortable working with spreadsheets, dashboards, and online survey platforms
Experience working with Google Suite, Slack, and CSM tools
Excellent communication and time-management skills
Interest in data, research, or technology-driven workflows
Familiarity with sampling methods, panel management tools, or APIs/integrations between survey platforms is a plus

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

Permanent remote work flexibility
Paid Time Off
Health Maintenance Organization (HMO) coverage
Annual performance bonuses
Dedicated coaches offer an extra channel of support and skill-building
Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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Survey Specialist

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