Nextech Systems
Nextech Systems

Support Operations Intern ( Summer 2026 Internship) - Remote United States

TLDR

Gain hands-on experience in support operations and explore artificial intelligence applications while collaborating to enhance workflow efficiency and customer experience strategy.

Why join Nextech?   We are a leader in specialty healthcare technology solutions.   We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.   If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.   We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected]. Summer Internship 2026:   The Nextech Summer Internship Program provides opportunity for those early in their career to encounter a breadth of experience in the fast-paced medical software Industry.   We have many departments looking to hire an intern this summer. Some include and are not limited to: Finance, Accounting, Human Resources, Software Development, Marketing, Sales, and Product Management.   The program is approximately 10-12 weeks long; starting June 2nd and continuing through August 7th.   This is a paid internship. Interns may work up to 28 hours per week. Weekly schedules will be decided on depending on the manager and their department.   Our Talent Acquisition team will be reviewing resumes periodically and will be reaching out for interviews in the coming weeks (please review selection process below).   Job Summary: We are seeking a motivated Sales Intern to support both our Inside Sales and New Business Sales teams. This role will focus on leveraging our tech stack, including Salesforce.com and Aviso, to optimize sales processes, enhance team collaboration, and improve overall efficiency. The intern will work closely with sales leaders and teams across the organization to identify opportunities for increasing conversion rates, knowledge sharing, and modernizing sales strategies to drive engagement and success.   This internship offers hands-on experience in sales operations, CRM management, and strategic sales initiatives, making it an excellent opportunity for individuals looking to develop a career in sales, business development, or revenue operations.   All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, PCI and other regulations, as appropriate.   Essential Functions:
  • Assist Support leaders with research, documentation, and preparation for meetings, initiatives, and reviews
  • Support backlog grooming, initiative tracking, and follow-ups for cross-functional projects
  • Help document processes, workflows, and improvement opportunities across the support organization
  • Investigate and evaluate AI-enabled tools or use cases that could improve operational efficiency, reporting, or leadership workflows (e.g., summarization, trend detection, documentation support)
  • Assist in piloting or documenting AI-assisted workflows, ensuring outputs are accurate, responsible, and aligned with support goals
  • Minimum Requirements:
  • Interest in Business Operations, Sales and/or Finance
  • Strong attention to detail
  • Enjoys partnering with teammates and clients in a fast-paced empowering environment
  • Strong verbal and written communication
  • Proficient in Microsoft Office
  • Self-motivated with results driven mindset
  • Preferred Qualifications:
  • Currently pursuing or recently completed a degree in:
  • Business, Operations, Analytics, Information Systems, Healthcare Administration, or related fields
  • Strong proficiency with:
  •  Microsoft tools (Excel, Word, PowerPoint)
  • Salesforce (or other CRM platforms)
  • Power BI and/or Python are a plus
  • Interest in customer experience, support leadership, operations, or emerging technologies
  • Familiarity with AI tools (e.g., summarization, analysis, or documentation support) is a plus but not required
  • Previous internship, project, or academic experience involving research, documentation, or analysis is a plus
  • Working Environment/Physical Demands
  • Remote
  • Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.
  • Selection Process:
  • Candidates will first complete a brief one-way video interview, answering 5-6 questions to showcase their skills and experience. An invitation will be sent via email from Criteria Corp.
  • Skill-based assessment through our vendor Criteria
  • Interview with Hiring Manager
  • Panel interview with Team
  • Total Rewards: 
    Generous annual bonus opportunity
    401(k) with Employer Match
    Flexible Time Off: take time off when you need it without worrying about available hours
    11 paid holidays 
    Your Day Your Way - Celebrate a day of cultural or social significance to you
    Insurance: Choice of Medical, Dental, and Vision plans
    Health Savings Account with employer match
    Flexible Spending Account
    100% Company-Paid Parental leave (After 6 months with the company)
    100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
    Nextech Luminary Peer Recognition Program
    Wellness Program including discounts on medical premiums
    Employee Assistance Program with free counseling sessions available
    Corporate Discounts on Retail, Travel, and Entertainment
     

    Benefits

    Flexible Work Hours

    Flexible Time Off: take time off when you need it without worrying about available hours

    Health Insurance

    Choice of Medical, Dental, and Vision plans

    Home Office Stipend

    Health Savings Account with employer match

    Corporate Discounts

    Corporate Discounts on Retail, Travel, and Entertainment

    Paid Time Off

    11 paid holidays

    Wellness Stipend

    Wellness Program including discounts on medical premiums

    Nextech is at the forefront of specialty healthcare technology solutions, providing advanced tools and software that streamline operations for healthcare providers. Our focus is on improving patient care through innovative technology, serving clinics and practices that require tailored solutions in the complex healthcare landscape.

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