About Chalk
Chalk is building the data platform that powers the future of machine learning applications. We tear down complexity, latency, and scale barriers that have traditionally constrained ML capabilities. Our platform combines Rust-speed performance with elegant tools that developers love to use. Leading companies depend on Chalk for everything from stopping fraudulent credit card swipes, verifying identities, and maximizing clean energy capture. We've recently raised a $50 million Series A, led by Felicis.
About the role
As a Support Engineer at Chalk, you'll be our front-line technical support expert, ensuring customers have exceptional experiences with our products. You will work directly with clients across industries like finance, healthcare, and e-commerce, helping them troubleshoot and optimize their usage of Chalk's platform. This role offers a unique opportunity to deeply understand our technology, partner closely with our Engineering and Forward Deployed Engineering teams, and significantly impact customer satisfaction and product quality.
What you will do
What we're looking for
Bonus points
Compensation
Chalk offers early team members a generous salary + equity package based on experience and competitive benefits.
Actual compensation awarded to successful candidates will be based on several factors, including but not limited to: market, location, scope of the position and individual qualifications objectively assessed during the interview process.
Our comprehensive total package plays a major role in how we recognize individuals for the impact they will have on Chalk’s growth and us achieving our goals.
Inclusivity
Chalk is an equal opportunity employer. We value diversity and inclusion and provide reasonable accommodations to anyone in need of individualized support.
Meet Chalk Chalk is building machine learning infrastructure to answer the world’s hardest questions. Our platform is built to power credit, risk, insurance, medical, and recommendation decisions for the world’s most innovative companies. Answering these complex questions requires sourcing data from a wide range of providers and rapidly iterating on feature definitions. Chalk makes it easy for machine learning teams to build high-performance pipelines that deliver data to models at the right time. We orchestrate infrastructure and automatically track data lineage so developers can work confidently and focus on their unique products and insights. Meet Our Founders Elliot started his career at Affirm where he built the early risk and credit data infrastructure system (the inspiration for Chalk). He then started Haven Money (with Andy) which Credit Karma acquired to power its banking products. Andy met Elliot at Stanford admit weekend – Elliot was his room host and they’ve been best friends ever since. After school, Andy worked at Palantir on large government data infrastructure projects. He then founded Haven Money (with Elliot) which now powers Credit Karma Money. Marc spent many years at Google where he helped to launch the first version of Google Wallet. He went on to start Index which Stripe acquired as its in-store payment solution – it’s now called Stripe Terminal.
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