Manage the daily operations of third-party logistics and oversee returns processing to enhance customer experience in luxury fashion.
Receive, check and classify returns from our partners and customers;
Support the operation of our third-party logistics provider (daily comms and data entry, solving issues, etc.);
Communicate and control the performance of our third-party logistics providers;
Support the daily activities of the Farfetch Boutique.
Proven experienced in an administrative role in a logistics or supply management environment;
Experienced in data entry and follow-up (excel, google sheets/slides, internal tools);
Experienced working in a fashion environment preferably managing returns;
Working experience with 3PL a plus;
Focused, rigorous with excellent organisational skills, and attention to detail;
Professional, reliable with a flexible attitude and the ability to stay calm under pressure in difficult situations.
Health Insurance
Health insurance for the whole family, flexible working environment and well-being support and tools;
Learning Budget
Training opportunities and free access to Udemy;
Other Benefit
Flexible benefits program;
Farfetch operates a global marketplace that connects customers in over 190 countries with luxury fashion items from more than 1,400 brands and boutiques. By bridging the gap between established designers and emerging talents, it offers a unique shopping experience for fashion enthusiasts looking for high-quality, stylish products.
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