Ajax Systems
Supplier Quality Manager
TLDR
Lead the Supplier Quality Management efforts, conducting technical audits and establishing quality governance standards in a dynamic and innovative environment.
Key Responsibilities:
Quality Governance: Establish and maintain the department’s quality standards, ensuring they align with global best practices and organizational goals.
Strategic Contracting: Act as a key technical expert during contract negotiations, defining robust Quality Assurance Agreements (QAA), warranty terms, and enforceable penalty frameworks for non-compliance.
Supplier Audits & Lifecycle: Lead the end-to-end supplier qualification process (AVL), conducting rigorous on-site and remote technical audits to evaluate manufacturing capabilities and risk profiles.
Performance & Compliance: Drive supplier excellence through systematic Scorecard evaluations and the SCAR (Supplier Corrective Action Report) process, ensuring root-cause elimination via 8D or similar methodologies.
Supply Chain Resilience: Collaborate with partners to optimize packaging, warehousing, and logistics, specifically aiming to eliminate transit-related defects and reduce logistics waste.
Strategic Leadership: Design and execute the development strategy for the IQC (Incoming Quality Control) and SQ divisions, fostering a high-performance culture through continuous training and mentorship.
Engineering Oversight: Lead the engineering team in proactive defect prevention, ensuring that technical requirements are met before mass production begins.
Key Requirements:
Education: Bachelor’s or Master’s degree in Electrical/Mechanical Engineering or a related technical field.
Professional Experience: 3+ years in Supplier Quality Management, ideally within high-tech electronics, systems assembly, or automotive industries.
Technical Proficiency: Expert ability to interpret complex technical drawings, specifications, and schematics.
Standards & Frameworks: Deep understanding of ISO 9001 (mandatory)
Quality Toolkit: Mastery of core quality tools: APQP, PPAP, 8D, 5 Whys, Ishikawa, and FMEA.
Communication & Languages: Intermediate+ English (fluent professional correspondence and negotiation). Chinese (Mandarin) is a significant "nice-to-have" for direct communication with Asian manufacturers.
Soft Skills: Strong analytical mindset, "system-first" approach to problem-solving, and the ability to influence partners in a high-pressure environment.
Mobility: Readiness for business travel (up to 20-30% of the time, including international trips).
We Offer:
Opportunity to work in one of the most recognized and innovative security manufacturers.
Opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
Ajax Systems is the largest manufacturer of security systems in Europe, offering a comprehensive portfolio of over 280 devices for home and business protection, including intrusion, video surveillance, fire safety, and smart automation. With over 4.5 million end users across more than 180 countries, Ajax combines advanced software with top-notch hardware to redefine security standards globally. Our commitment to resilience and innovation has positioned us as a leader in the international security market.
- Founded
- Founded 2011
- Employees
- 500+ employees
- Industry
- Professional Services
- Total raised
- $11M raised
Quality Manager