About Qualifyze
Founded in 2019, Qualifyze is a leading company in supply chain compliance management in the Life Sciences industry, trusted by over 1,200 pharmaceutical and healthcare companies globally.
Our digital suite of solutions connects manufacturers, suppliers, and a global network of more than 250 auditors and quality experts.
With a track record of over 3,000 audits across 85+ countries and the largest and most accurate supplier network and data analytics tools, Qualifyze stands as the all-in-one partner for quality compliance and supply chain risk mitigation in the Life Sciences sector.
After securing a series-B funding in September 2024, Qualifyze is now focused on expanding to the US market.
Role Overview:
We are seeking a proactive and service-oriented Supplier Operations Specialist to join our team of four.
Your primary responsibilities will include securing authorizations to share the audit reports with our customers, managing supplier onboarding and platform assistance, and promoting our QCR certificates and digital platform features.
The ideal candidate is service-oriented, proactive, and passionate about delivering excellent experience. Your ability to resolve issues quickly, provide clear guidance, and build strong relationships will be key to success in this role.
Main responsibilities:
Requests Authorization Management: Obtain suppliers approvals for customer requests to ensure prompt report delivery.
Onboarding & Support: Guide suppliers through the platform onboarding process, providing training and ongoing assistance to optimize their experience.
QCR Certificate Promotion: Encourage suppliers to publish QCR certificates on our platform, highlighting their value in improving service quality and credibility.
Promotion of Digital Features: Educate suppliers on the benefits of using our digital tools and platform functionalities.
Process Improvement: Identify inefficiencies in supplier operations and collaborate with internal teams to enhance workflows and service delivery.
Easily request new audits or benefit from our large database of existing supplier audit reports in the pharma industry.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Operations Specialist Q&A's