Strategy & Performance Manager

TLDR

Enable strategic initiatives through data-driven insights and performance tracking while collaborating across teams to drive impactful results.

Key Responsibilities
  • Contribute to the design and execution of strategic initiatives, ensuring clear alignment with business goals and measurable progress over time.
  • Conduct business analysis to support business case development and country-level prioritization.
  • Conduct strategic research and competitive benchmarking to inform decision-making and uncover growth opportunities.
  • Monitor and report on key KPIs, highlighting performance trends, execution gaps, and actionable insights to guide leadership decisions.
  • Design and maintain dashboards and reports to support deeper analysis, standardize reporting processes, and ensure data accuracy.
  • Track strategic goals and project milestones, proactively flagging misalignments, delays, or execution risks.
  • Collaborate across Sales, Growth, Operations, and other teams to align execution, timelines and follow through on strategic priorities.
  • Translate data and strategic objectives into actionable operational plans, while documenting recurring processes that enable consistent performance tracking.
  • Assist in the preparation of materials for internal business reviews, planning cycles, and leadership updates.
  • Identify and implement process improvements to enhance operational efficiency and scalability.
  • Qualifications
  • Bachelor’s degree in Finance, Quantitative Sciences, Economy, Engineering, Business or similar.
  • 3+ years of experience in strategy and operations, management consulting from top-tiers firms preferred.
  • Strong analytical and data driven; proficiency in Excel, SQL and PowerPoint is required. Familiarity with BI tools (e.g., Looker, Tableau, Power BI) is a plus.
  • Communication skills for effective collaboration.
  • Self-driven and results-driven, willing to work in a dynamic, high-change environment.
  • Experience working with cross-functional teams and managing complex projects.
  • Demonstrated ability to work cross-functionally and drive alignment across teams.
  • Comfortable with ambiguity and energized by building from scratch.
  • Benefits
  • 100% Company-funded health insurance for employee and immediate family

  • Company-funded employee life and disability insurance

  • Paid vacation days, unlimited sick leave

  • $2,000 USD annual Co-working Travel perk

  • $2,000 USD annual Professional Development perk

  • Phone finance, headphone benefit, home office equipment allowance and wellness perks

  • Catered lunches

  • Benefits

    Free Meals & Snacks

    Catered lunches

    Health Insurance

    100% Company-funded health insurance for employee and immediate family

    Home office equipment allowance and wellness perks

    Phone finance, headphone benefit, home office equipment allowance and wellness perks

    Paid Time Off

    Paid vacation days, unlimited sick leave

    PayJoy is a credit provider focused on empowering under-served customers in emerging markets to achieve financial stability. Our patented secured credit technology opens the door for these individuals to access credit systems through innovative point-of-sale financing and credit cards. By leveraging machine learning and data science, we help our customers thrive as micro-entrepreneurs and navigate economic challenges effectively.

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