Strategy & Operations Associate

About Mashgin Mashgin powers the world's best checkout experience for over 40 million users. Customers just place their items on our kiosks and our AI rings up their entire order in less than a second. With Mashgin, lines are now optional. Mashgin's technology powers over 1 billion transactions at your favorite locations, including over half of all US professional sports teams, 4,000 convenience stores, major airports, universities, and more. We’re not just building cutting-edge AI—we’re creating real-world impact and unforgettable experiences. Backed by a well-funded Series B, we’re also one of the rare AI startups that’s already profitable. Our secret? A culture of extreme ownership, autonomy, and customer obsession. At Mashgin, we are building something extraordinary by challenging conventional wisdom. We’ve thrown out the old rules to focus on what truly matters: creating a kickass product that makes people say, 'Wow'. We don’t care about short-term wins; we build systems that stand the test of time. If you thrive in a culture of excellence without compromise and want to see your work have an immediate, remarkable impact, you’re in the right place. Position Summary As a Strategy & Operations Associate, you will be an integral part of a growing team responsible for driving strategy and operational excellence within Mashgin. Reporting into the Director of Business Operations and working closely with cross-functional leaders, you’ll be a trusted thought partner and provide value to the organization by answering questions that are critical to unlock growth drivers. We are looking for someone who is excited to own problems end to end, work autonomously, and partner with stakeholders across the organization.    What We Value:

Impact: You will own significant responsibility and have total ownership over your code. We stay lean and efficient, so your work directly impacts the product we ship every day.

Simplicity: Complexity is a waste of time here—we take pride in building things that just work.

Hard Work: Forget the glamorous research papers. We prioritize the hard work it takes to achieve real-world clarity and accuracy. You will innovate relentlessly to push the boundaries of what’s possible in visual automation.

Humility: No task is beneath you. Whether it's high-level architecture or grunt work to fix a bug, we check our egos at the door and get real work done.

Ruthless Prioritization: If everything is on fire, nothing is. You will be expected to prioritize ruthlessly, cutting through distractions to focus on the most impactful product improvements.

Customer Innovation: We are customer-centric, not customer-pleasing. You won’t bend to every client demand; you will let innovation drive the product forward to solve the real problems our users face.

Efficiency: Meetings suck. We keep them short and only use them for alignment, giving you your time back to focus on real work.

You Will

Develop data-backed perspectives on critical strategic questions to support executive level decision making, including go-to-market plans, operational scaling, and customer success initiatives

Identify and address business challenges across GTM, growth, process improvements, working through the problem from definition and strategy through execution

Contribute to the goal setting and strategic roadmap development for the organization

Lead and manage ad hoc workstreams such as new market assessment and partnership evaluation

Support sales teams in proving value for our customers through data analysis and pilot monitoring  

Minimum Qualifications

2-5 years in management consulting or investment banking

Structured problem solver who can break down ambiguous problems

Exceptional communication and interpersonal skills to effectively engage with customer and internal stakeholders

Analytical mindset with ability to interpret data and drive insights; highly proficient in google suite (sheets, pages) and data visualization tools. Ability to write SQL and build dashboards is a plus

Excellent problem-solving and decision-making abilities

Bias to action, self starter, and comfortable in ambiguity

Low ego, humble, team player with a can-do attitude

Preferred Qualifications

B2B SAAS company experience

Start up experience

What We Offer

An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries

Excellent health, dental and vision insurance for you and your dependents

401k plan

Flexible PTO policy

Catered lunch in office with fully stocked snacks and beverages

Pet insurance for your fur babies

Voluntary life insurance plan

Competitive salary and options in a small, rapidly scaling company