Strategic Program & Channel Manager

AI overview

Drive end-to-end management of social channels, leading creator programs, paid media campaigns, and community management while ensuring operational excellence across teams.

Strategic Program & Channel Manager

We’re looking for a strategic and detail-oriented Strategic Program & Channel Manager to help with the end to end management of social channels and efforts – this could include creator programs, paid media, evergreen campaigns, measurement and community management. This role will be responsible for connecting cross-functional teams and agency partners, driving reporting and insights, and ensuring operational excellence across channels. The ideal candidate is a proactive collaborator with strong program management skills, a passion for digital engagement, and the ability to balance both strategic planning and hands-on execution.

 

Responsibilities:

  • Creator Program Management: Partner with internal teams and agencies to oversee onboarding, communications, and activation for creators; track performance and program ROI.
  • Paid Media & Evergreen Campaigns: Partner with internal teams and agencies to manage execution, monitor budgets, and optimize campaign performance.
  • Community Management Oversight: Partner with internal teams and agencies to provide escalation support, maintain engagement standards, and monitor community health.
  • Reporting & Insights: Partner with internal teams and agencies to build and deliver monthly/quarterly reports with performance data, trends, and recommendations.
  • Cross-Functional Partnerships: Serve as a key liaison between internal partner teams, stakeholders, and external agencies.
  • Strategic Operations & Channel Support: Partner with internal teams and agencies to manage budgets, timelines, and operational processes; provide channel-level project management support.

Qualifications

  • 5-10 years of experience in program management, digital marketing, or channel operations (agency or in-house).
  • Strong knowledge of creator/influencer programs, paid media, evergreen content, social strategies and community management best practices.
  • Proven ability to analyze data, build reports, and surface actionable insights.
  • Excellent communication and stakeholder management skills, with experience working across cross-functional teams.
  • Highly organized, detail-oriented, and comfortable managing multiple workstreams simultaneously.
  • Familiarity with tools such as Power BI, Sprinklr, or other social/paid media platforms is a plus.

Compensation Range: $110,000 - 120,000/annually DOE

** This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process. **

Benefits:

  • Employer contributions toward the cost of employee-only medical and dental premiums
  • Vision - opt-in available
  • 401k
  • PTO
  • Laptop
  • Life Insurance, Disability Insurance, AD&D coverage
  • Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available

 

Perks & Benefits Extracted with AI

  • Health Insurance: Employer contributions toward the cost of employee-only medical and dental premiums
  • Other Benefit: 401k
  • Paid Time Off: PTO

At JeffreyM, we pride ourselves on original ideas and a people-first approach that drives results. After 13 years of consecutive growth, the number one reason why our employees choose to stay is because of the people. The JeffreyM mentality is relaxed, yet motivated and when it comes to finding you a job, we work quickly and honestly. We track down the best roles based on your experience and goals, and keep you in the loop should any new opportunities pop up. Our goal is to provide a workspace where success matches employee’s happiness. Together, we are committed to creating a diverse, inclusive, and safe environment that allows employees to do their best work while helping clients achieve their best results.

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Salary
$110,000 – $120,000 per year
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