Strategic Pricing Manager

About Emplifi

Emplifi’s unified customer engagement platform empowers more than 20,000 of the world’s leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty.

About the Reporting and Analytics Team

We're a group of enthusiastic business analysts, data analysts and engineers, and Salesforce developers. We also have a team consisting of developers taking care of our SaaS toolsets. People matter the most. We try to create a culture where people feel productive and creative, can learn and grow, and every voice is heard. 

Projects run on agile methodology, and we tackle interesting problems from anomaly detection, to optimal product setup, retention prediction to analyzing macro market trends using gigabytes of data. Our stack consists of Python, SQL, Tableau, Apache Spark, AWS S3, and PostgreSQL. We also manage Salesforce (both marketing and sales processes).  While code quality matters, what defines us is our ability to combine strong technical solutions with a sharp business mindset.

About the Role

We are looking for a Strategic Pricing Manager who combines strong analytical execution with forward-looking pricing thinking.

This role plays a key part in supporting pricing strategy, deal profitability, and commercial decision-making, while also helping evolve our outcome based Pricing & Packaging (P&P) framework in a rapidly changing SaaS and AI-driven market.

The pricing landscape is evolving quickly — with outcome based pricing logic, usage-based and hybrid models, agentic pricing mechanisms, and clients increasingly expecting flexibility in how they structure and consume solutions. This role will actively monitor market trends, assess competitive pricing movements, and iteratively improve our pricing framework based on real market feedback and performance data.

The role partners closely with the Sales organization on deal-related matters and sits alongside the Data Analytics Team, contributing to analytics, automation, and AI-driven initiatives.

What you'll Do Here

Pricing & Packaging Framework Ownership

• Own and manage the outcome based Pricing & Packaging (P&P) framework, ensuring scalability, consistency, and commercial effectiveness
• Drive the ongoing development and refinement of the outcome based pricing model
• Iteratively improve pricing logic based on deal outcomes, win/loss data, and market feedback
• Identify structural improvements to packaging, model flexibility, and monetization approach
• Ensure governance, documentation, and alignment across stakeholders

Market Pricing Research & Strategy

• Conduct ongoing market pricing research and competitive benchmarking
• Monitor trends such as outcome based pricing, agentic pricing models, usage-based structures, and hybrid monetization
• Evaluate client expectations around model choice and flexibility
• Translate insights into actionable pricing framework enhancements
• Support pricing strategy initiatives including price adjustments, packaging updates, and new model experimentation

Pricing & Commercial Analytics

• Analyze pricing performance, discounting behavior, and margin trends
• Build and maintain pricing and profitability models in Excel
• Identify revenue and margin optimization opportunities

Sales Deal Support

• Act as a trusted pricing partner to Sales on deal-related queries
• Provide structured margin analysis and pricing recommendations for complex and non-standard deals
• Support exception handling with clear financial impact visibility
• Improve pricing guidance and documentation for the Sales organization

Collaboration with Data Analytics Team

• Work closely with the Data Analytics Team on advanced data analysis and reporting
• Support analytical automation initiatives using SQL and Python
• Assist with ad-hoc analytical projects across teams

What You’ll Bring To Us

• 4–7+ years of experience in pricing, revenue analytics, commercial finance, or similar
• Advanced Excel skills (financial modeling, scenario analysis, complex formulas)
• Ability to enhance pricing development through LLMs and AI Agents
• Working knowledge of SQL
• Basic to intermediate knowledge of Python for data analysis or automation
• Understanding of SaaS commercial models and pricing mechanics (subscription, usage-based, hybrid models)
• Ability to translate data into strategic pricing recommendations
• Strong stakeholder management skills, especially with Sales

Nice to Have

• Experience with outcome based pricing model enrollment or implementation
• Experience working with CPQ tools (eg. Revenue Cloud Advanced)
• Strong interest in AI-driven monetization strategies

What Success Looks Like

• The outcome based
• P&P framework is actively managed and continuously improved
• Pricing logic evolves in response to market shifts and customer feedback
• Sales receives structured, reliable pricing support
• Pricing becomes a strategic lever for growth and monetization innovation

What We Offer

• International, fast-paced, and rapidly growing environment
• Multisport card
• Unlimited Personal Time Off, Sick days & Community days
• Maternity and Parental Benefit
• Flexible environment with the possibility of home office working 
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Work in an international environment in our new modern offices in Karlín, with our big terrace and our own grill 
• There’s more as well! Speak with us to find out all the details!