Strategic Partnership Account Manager (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

We’re hiring a Strategic Partnership Account Manager to own and grow enterprise employer relationships after initial launch. You will manage a portfolio of employer partners, driving sustained engagement, launching repeatable campaign initiatives, and generating measurable employee utilization over time.

This role requires strong ownership and operational rigor, along with a proven ability to drive outcomes within a defined book of business. You will lead strategic planning conversations, coordinate cross-functional execution, and ensure each partnership delivers clear, measurable impact.

You’ll operate as the commercial owner of your accounts: protecting retention, increasing engagement depth, expanding campaign scope, and translating employer commitment into sustained employee starts.

Required Qualifications

• 5+ years of experience in B2B account management, customer success, or partnership management, with demonstrated success growing and retaining existing accounts.

• 4+ years owning performance-based metrics tied to account growth, retention, engagement, or utilization.

• 3+ years managing enterprise clients (3,000+ employees) in complex, multi-stakeholder environments.

• Experience leading structured business reviews, strategic planning conversations, or annual account planning with external stakeholders.

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• 1+ years of experience at a high-growth startup and/or within healthcare; familiarity with institutional knowledge and healthcare systems strongly preferred.

• Experience using CRM systems (e.g., Salesforce), with the ability to manage a sales pipeline, track performance, and support forecasting.

• Proven ability to sell into complex, multi-stakeholder environments, including navigating longer sales cycles.

• Experience selling to HR leaders, health plans, broker/consulting firms, or adjacent healthcare stakeholders, including engaging executive-level decision-makers.

• Experience owning a quota-carrying book of business, with clear performance metrics tied to engagement, utilization, or account growth.

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.