Strategic Operations Manager (m/f/d)

We’re looking for a Strategic Operations Manager to drive high-impact, cross-functional initiatives that support our growth and operational excellence.

You’ll act as an internal project owner — taking critical initiatives end-to-end from problem definition to execution and measurable business impact. Working closely with senior stakeholders across Operations, Product, Sales, Marketing, Finance, and Customer Support you’ll turn complex challenges into pragmatic, scalable solutions.

Does this sound like the right next step in your career? We would like to hear from you!

YOUR MISSION

• Own and deliver strategic, cross-functional projects end-to-end with a clear business impact, especially on own innovations, changes and optimisations that increase our landlord engagement, satisfaction and listing quality on our marketplace. 
• Structure ambiguous problems into clear plans, timelines, and success metrics
• Lead operational customer facing launches of e.g.new offers, features, and operational processes
• Use data to identify root causes, validate hypotheses, and measure impact
• Define and track meaningful KPIs with Data teams (e.g. Tableau)
• Align stakeholders and communicate progress proactively throughout execution
• Anticipate risks and adapt execution when needed

YOUR PROFILE

• 3-4 years of experience in Operations Strategy, Project Management, Consulting, or similar roles
• Proven track record of leading cross-functional initiatives end-to-end, with a clear business impact
• Strong execution focus within a business environment (not only consulting)
• Excellent structuring and prioritization skills
• Pragmatic, impact-driven mindset
• Data-driven and analytically strong
• Systems thinker with customer-centric approach
• Strong communication and stakeholder management skills
• High ownership and reliability

Nice to have

• Experience in fast-growing or scaling environments
• Exposure to marketplaces or operations-heavy businesses
• Launch or change management experience
• Interest in growing into leadership roles

OUR PITCH

• #empathyculture: Become part of our international team with a scale-up atmosphere, where you as a person really count and your ideas and work make a real impact.
• #worklifeinbalance: Our working hours are flexible and family-friendly. Your main working hours are spent in the office, but you are also welcome to work from home from time to time.
• #personaldevelopment: We support you in your personal & professional development, e.g. through individual training programs, workshops, or participation in trade fairs and conferences.
• #compensationpackage: Receive an attractive compensation package and a company pension plan with a 20% employer contribution.
• #wunderoffice: Work from our brand new office in Berlin (Hackescher Markt), with ergonomically equipped workstations, detox room, playroom, roof terrace and fruit & drinks on us.
• #welovetohavefun: Celebrate with us at our annual summer or winter party, and regular after-work gatherings, and power up in our office with yoga, table soccer and table tennis.
• #morebenefits: A special discounted membership at Urban Sports Club? Decent discounts at FutureBens? Yearly travel ticket? - here you go! - and even more!