Manage relationships with Global 2000 customers, focusing on revenue expansion and retention through strategic account planning and executive-level engagement.
Location/ Travel Requirements: Hybrid- Employees may be required to work out of the nearest office location for quarterly meetings 1-4 times annually. Ability to travel up to 25% or more as needed
Aravo Solutions, Inc., provides leading third-party risk management (TPRM), ESG, and vendor lifecycle management solutions powered by intelligent automation software and designed to meet the needs of TPRM teams at Global 2000 enterprises.
At Aravo, we believe that in an increasingly interconnected world, managing risk is a critical pillar of global resilience. Traditional, manual approaches to TPRM can no longer keep pace with today’s scale and speed of disruption. That’s why we have pioneered an Intelligence-First™ approach.
Trusted by millions of third-party users in 195+ countries, Aravo provides guidance for the most complex third-party networks in the world, helping them mitigate risk, build business resilience, and protect their reputations. We are fundamentally redesigning how organizations see, understand, and act on risk by embedding AI directly into the core of their workflows.
Joining Aravo means working at the forefront of AI in TPRM and collaborating with a team that views AI as a partner, not a replacement. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of third-party risk management!
Position Overview:
We are seeking a Strategic Account Manager to join our dynamic team. The ideal candidate will own and grow relationships with a portfolio of large, complex Global 2000 customers. This senior role focuses on expansion revenue, retention, and long-term customer value within Aravo’s existing customer base. They will have exceptional communication and problem-solving skills, with the ability to thrive in a fast-paced, collaborative environment.
The Strategic Account Manager will go wide and deep across customer organizations—building trusted relationships with executive stakeholders, understanding customer business priorities, and aligning Aravo’s solutions to drive measurable outcomes.
Key Responsibilities:
• Own commercial responsibility for a portfolio of strategic Global 2000 customer accounts
• Drive expansion revenue through upsell, cross-sell, and increased adoption
• Develop and execute strategic account plans
• Build and maintain executive-level customer relationships
• Expand relationships across departments and geographies
• Partner with Customer Success, Product, and Services teams
• Lead complex deal cycles including pricing, renewals, and negotiations
• Deliver executive presentations and business reviews
• Track account performance, pipeline, and forecasts
• Stay current on industry trends and competitive landscape
Requirements
Qualifications:
• 10+ years of enterprise SaaS sales or account management experience
• Proven success managing large, complex enterprise accounts
• Strong track record of expansion and retention
• Experience selling to executive and C-level stakeholders
• Bachelor’s degree or equivalent experience
Preferred Qualifications/Skills/Soft Skills: (Optional)
• Strategic, customer-focused mindset
• Executive presence and influencing skills
• Strong relationship management abilities
• Excellent communication and presentation skills
• Data-driven and highly organized
• CRM and productivity tool proficiency
Why Join Us:
At Aravo Solutions, Inc., we offer a dynamic and inclusive work environment where employees are encouraged to innovate, grow, and make a meaningful impact. We provide competitive compensation and benefits packages, opportunities for professional development, and the chance to work alongside industry experts on cutting-edge projects.
Salary: $150,000/ OTE $300,000
Benefits
Health Insurance
100% Employer Paid Gold Tier Medical Insurance options for the Employee and Family
Charitable Day of Giving Events
Company-Sponsored Charitable Day of Giving Events
Paid Parental Leave
Paid Maternity and Paternity Leave
Paid Time Off
4 Weeks of Vacation
Aravo Solutions, Inc. builds intelligent automation software that specializes in third-party risk management (TPRM), ESG compliance, and vendor lifecycle management. Our platform is tailored for Global 2000 enterprises, providing a robust solution that streamlines complex processes and minimizes manual effort. With a focus on enhancing efficiency through innovative technology, we help organizations navigate risk and optimize vendor relationships.
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Strategic Account Manager Q&A's