Strategic Account Manager - Hotel Chains - Fixed Term Contract (Maternity Cover)

We are looking for a Strategic Account Manager - Hotel Chains, to join our team of around 1,700 people worldwide to help us power up the traveller's journey for millions of holidaymakers. 

The job in brief: 

Job Title: Strategic Account Manager - Hotel Chains

Working model: Hybrid, from Madrid, remote from Spain 

Team: Hotel Partnerships 

Department: Global Hotel  Partnerships Value Stream.
Level: Professional 

Location: Madrid or London, United Kingdom 

Contract: Fixed-Term 1-year 

Travel required: average 25% needed 

What your impact will be:

• Own and grow the relationship between lastminute.com and our strategic hotel chain partners, ensuring lasting, high-impact collaborations.
• Negotiate and deliver competitive commercial agreements that drive profitable growth and elevate our customers’ travel experience.
• Partner cross-functionally with legal, product, connectivity, and media teams to ensure seamless integration, smooth migrations, and strong marketing partnerships.
• Analyse chain performance, identify opportunities, and lead regular business reviews to ensure mutual success.
• Act as the go-to expert and trusted advisor for both our hotel partners and our regional field teams, providing strategic insight and hands-on support.

Your expertise :

• Proven experience in the online travel, hotel, or distribution industry, with a track record in account management or strategic partnerships.
• Exceptional relationship builder and negotiator — confident influencing at all levels, from hotel executives to internal stakeholders.
• Commercially astute with a strong analytical mindset — you make data-driven decisions and thrive on achieving tangible results.
• Highly organized and detail-oriented, capable of juggling multiple projects and priorities in a fast-moving environment.
• Fluent in English and Spanish (French a plus), and comfortable presenting to both internal teams and external partners.

Desirable:

• Previous experience managing multi-market hotel chain partnerships.
• Understanding of hotel connectivity platforms and distribution systems (CRS, PMS, GDS).
• Familiarity with digital media collaborations and co-marketing initiatives.

Perks of working with us:

How we work together:

- An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)

- Shorter working week (36h as full time), with a half working day on Fridays
- Flexible start and end of the working day
- Possibility to work from anywhere for a period of time per year defined according to local regulations
 

How we learn together:

- Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.

- Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content

Other perks:
- 2 paid days off per year for volunteering purposes

- Occasional social events to foster connections among colleagues

- Travel industry discounts and flash exclusive staff fares

- We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.

Wish you were here? We do, too!

Selection process steps*:

- HR interview (10-30 minutes)

- 1st interview (Manager): soft skills + technical knowledge

-  Final meeting (30 mins) with the Director

- Offer extended
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.