Strategic Account Manager, Hospitality

AI overview

Drive growth across EMEA by managing high-value hospitality accounts, upselling solutions, and collaborating with cross-functional teams to shape go-to-market strategies.

🚀 Strategic Account Manager, Hospitality

Location: United Kingdom (Hybrid) | Team: Sertifi by Flywire | Type: Full-time

Join us at the intersection of travel, tech, and growth.
Flywire’s Travel division is in full expansion mode—and we’re hiring a Strategic Account Manager, Hospitality to help drive our growth across EMEA with Sertifi by Flywire, our powerful agreement platform for the hospitality and travel industry.

You’ll manage and grow strategic accounts, upsell value-adding solutions, and become a trusted advisor to leading hotel groups, travel platforms, and management companies.

🌍 The Opportunity

As Strategic Account Manager, Hospitality, you will:

  • Manage a portfolio of high-value hospitality and travel accounts across EMEA
  • Sell add-on products and services that solve key customer pain points
  • Deliver product demos and tailored presentations that highlight ROI and business value
  • Collaborate with cross-functional teams (Sales, Customer Success, Product) to identify growth opportunities
  • Help shape our GTM strategy in EMEA and represent Sertifi by Flywire at industry events
  • Contribute directly to team revenue goals, with a Year 1 target of $12–15K MRR
  • Travel across EMEA occasionally for client meetings and conferences

🎯 What You Bring

Required:

  • 1–3 years of B2B software sales or strategic account management experience
  • 1–2 years in the hospitality industry (hotels, travel tech platforms, etc.)
  • Strong communication and presentation skills with an ability to sell value, not just features
  • Proven track record of hitting or exceeding sales targets
  • Experience with Salesforce and standard sales tech tools
  • A proactive, organized, and customer-focused mindset
  • Willingness to travel across EMEA as needed

Preferred:

  • Fluency in additional European languages
  • Experience in SaaS, payment processing, or agreement platforms

💡 What Makes You Stand Out

  • Self-starter with high energy and ambition
  • Strategic thinker who thrives on solving complex client challenges
  • Strong relationship builder who earns trust and credibility
  • Collaborative, empathetic, and adaptable
  • Comfortable in a fast-paced, hybrid work environment

What We Offer:

  • Competitive compensation, including Restricted Stock Units 
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates 
  • Be a meaningful part in our success - every FlyMate makes an impact
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
  • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

#LI-Hybrid

Perks & Benefits Extracted with AI

  • Equity Compensation: Competitive compensation, including Restricted Stock Units
  • Talent & Development Programs: Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
  • Wellness Stipend: Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates

Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you!  Who we are: Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. Today, we’ve digitized payments for more than 3,700+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

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