Strategic Account Manager

25 Years in the Making, and Just Getting Started

This isn't just another year at Esendex, it’s our 25th Anniversary. We’ve spent two and a half decades becoming a global leader in business communications, helping 60,000+ businesses connect with their customers.

The launch of Esendex Connect was just the beginning. Powered by a scalable Azure based architecture, 2026 will be our biggest year yet. We are moving faster than ever, with an aggressive roadmap that will see us deploy market-leading features at a pace our competitors simply can't match. We are looking for an ambitious Account Manager to join our Managed Accounts team and help our most prestigious clients harness this power.

Unlock the Potential

You won’t just be managing accounts, you’ll be a strategic partner to some of the world's most recognisable brands. Many of our flagship clients have only scratched the surface of what’s possible. Your goal is to guide them through our ecosystem - SMS, WhatsApp, Email and VOIP to help them realise their full potential using the new Esendex Connect platform.

What You’ll Do:

• Consultative Growth: Transition from merely selling to becoming a trusted advisor, uncovering how our Azure-powered solutions can address intricate communication challenges for prominent brands.
• Strategic Upselling: Take the initiative with our existing portfolio to unveil new products that enhance the customer experience.
• Platform Advocacy: Represent Esendex Connect, showcasing how our new speed and scalability can revolutionize a client's ROI.
• Relationship Excellence: Guide the customer purchasing journey within large organizations, managing complex negotiations and sealing high-value deals.
• Collaborative Success: Collaborate closely with our technical and product teams to relay client needs, ensuring our roadmap remains at the forefront of the market.

Who You Are:

• A B2B Professional: You boast a solid background in Account Management or Business Development, preferably in SaaS or Telecoms.
• Technically Curious: You’re enthusiastic about modern architecture (like Azure) and can articulate how technical capabilities translate into business value.
• Relationship Driven: You don’t just meet targets; you forge long-term partnerships with a professional, consultative approach.
• Results Oriented: You are self-motivated, thrive on surpassing goals, and revel in the success of expanding key accounts.
• A Natural Communicator: You’re comfortable in a boardroom, shifting effortlessly between high-level strategy and detailed technical execution.

Benefits:

• Competitive Salary (£30 - 36,500 per annum
• Bonus scheme (uncapped commission, on target earnings; £12,000 per annum)
• Comprehensive healthcare cash plan
• A generous 27 days of annual leave in addition to Bank Holidays
• 2 Wellbeing leave days and 2 days dedicated to giving back to your community
• Enjoy your birthday off!
• Employer pension contribution at 5%
• Death in service benefit (4 times your salary)
• Annual award recognition
• Fun monthly and quarterly social events
• Opportunities for training and professional development
• Flexible hybrid working arrangements